Dr. Marty Pets Dog Food

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Viewing 19 posts - 51 through 69 (of 69 total)
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  • #121739 Report Abuse

    Kim K
    Member

    To respond to Frank in regards to his liver level count so high. I had the same thing with my cocker spaniel also, not to mention bald spots on her. My vet called and asked if she could do blood work as she thinks Freckles thyroid is very low. My dog groomer told me to start giving Freckles 1 capsule 2 times a day this will bring down her liver level to normal as well as everything else. Plus the vet prescribe thyroid medicine to my baby. Well it’s been over 1 1/2 months so we Freckles been taking milk this test. Wow I saw a major improvement in her, my vet could believe how Freckles looked and turned around. Her hair is so soft the bald spot on her back has come back asleep well as on her back left & right legs.

    Also gave her nupro powder mix into her homemade dog food. So if your dog is experiencing the samething my dog went through get milk thistle & give to your dog for couple months until the next blood work will show normal. Good Luck!!!

    #121768 Report Abuse

    Nancy P
    Member

    Hi. I’ve posted here before regarding my two Schnauzers and Dr Marty’s raw freeze dried diet. I guess I’ve been giving this to my dog Kimmie fir about 9 months now. She still loves it and is doing well. Her skin and coat are doing great. Skin issues were the main reason for starting her on this brand of food. She’s had vet work ups in the mean time and all seems to be going well with her. Keeping my fingers crossed that good health continues.
    I also had my other dog, Zoe, on Dr Marty’s. She loved it and was doing well but I decided it was getting too expensive to have both dogs on this diet so she had been getting a mixture of vital essentials, Turkey flavor, and Fresh Pets vita chicken and veg. Zoe is doing well and enjoying her meals.
    I also added digestive enzymes to both dogs. Somebody on this forum suggested that earlier on.
    I hope all of our dogs stay healthy and happy.

    #124305 Report Abuse

    Michelle W
    Member

    My 70 pound Collie was in very bad shape. He is 11 years old and has had movement problems for years, these were helped for a long time using acupuncture, but I eventually gave that up. My vet eventually suspected Addison’s disease and put him on Prednisolone a short time later we added Adequan for arthritis. I have also been taking him to an excellent dog physical therapist. He had improved quite a bit, but the Prednisolone caused him to have excessive food seeking behavior that made him not even seem like my dog anymore. Once I was on-line researching dog nutrition and ran into Dr. Marty. I purchased one bag of food (at it’s highest price) just to take a look and see what it was. When it came I was so embarrassed by what I had paid for it that I put it in a drawer and ignored it for a couple of weeks. One day I hydrated a cup of the food and gave my dog, who usually gets 1 cup of dry Avoderm with his meals. Instead I gave him 1/3 up of Dr. Marty’s and 2/3 cup Avoderm Duck. Later when I sat down to eat my dinner I was astonished that my dog was not begging. I have kept feeding it at that same ratio for a while and he is physically getting a lot better and his food seeking has returned to a normal level. I just took him off of it for two days to see if the food seeking returns and in two days only a hint of it has returned. I will leave him on the 1/3 cup per meal for another month or two because he is healing so well and when his health seems stable I will try cutting down to 1/4 cup. My conclusion is that Dr. Marty’s is very, very good for my dog and that I need not feed him a large portion of it, thus, it is not as ridiculously expensive as I thought, because I do not need to feed him the portion required to feed only that one food to a 70 pound dog.

    #126084 Report Abuse

    Theophilos
    Member

    It’s funny you wrote this, as I just watched/listened to the 51 minutes video and after hearing him speak on TV shows, etc. I thought it did not sound like him. I just bought 2 jars of the enzymes before reading these posts, so I hope it is real and actually works!

    #126092 Report Abuse

    Alan B
    Member

    I ordered Dog food from your website and was mislead into purchasing 18 bags. I was charged two separate orders. The website is VERY Misleading. When I realized that I had been charged for 18 Bags I sent an email expressing my concern right away, 20 minutes after the order. It was 11pm CST.. I followed up this morning with a phone call to customer service and was told there was nothing they could do. I asked to speak with a supervisor and was told they were all busy??? Really? I was told someone would call me back. As of this email I am writing, still no call. When I explained what happened, she also told me this happens all the time… Oh Really? All the time… She also told me there was no way to cancel, that I would have to wait until I receive the product and then return it to get a refund. She also told me they couldn’t call the warehouse to cancel the order. This is totally unacceptable. I am writing you DR. Marty because it was your infomercial online that made me want to try the food. Your name is all over the site. Do you know what is happening with your online orders? Or is this just a product you sell with your name on it? Hope not! What is sad is that I have Two Shelties I was wanting to try it on them. But now, seeing how Your operation is run, I do not want to deal with you Poor customer service. Dr. Marty, I wanted to let you know what was going on. I called back for the third time and talked to a supervisor named Alicia. She basically told me there was nothing she could do. I would have to wait until they received back the food before any refunds would be honored. I also sent a copy of this email to Dr. Marty and have yet to receive a response.

    Buyer Beware!

    #126112 Report Abuse

    InkedMarie
    Member

    Alan, this is the dog Food Advisor. Dog food is NOT sold here. You need to contact Dr Marty’s .

    #126638 Report Abuse

    Kat J
    Member

    Hi all! I’m Kat J, a Customer Advocate over here at Dr. Marty Pets. I wanted to take the time to thank you all for leaving us such valuable feedback about your dog’s experience with Nature’s Blend. As with all dog food, we do understand that some pups may enjoy Nature’s Blend and others may not. Which is why we wholeheartedly stand by our 90-Day Money Back Guarantee! Just shoot me an e-mail at [email protected] or give our Customer Service Team a call at 800-670-1839 and we can assist you with the refund process!

    When you’re introducing your dog to a new food, like Nature’s Blend, we recommend that you follow these steps to ensure that your pup avoids any digestive upset or tummy trouble. Gradually transition your dog’s food by introducing Nature’s Blend over a period of 7-10 days. Start off by mixing a small amount of Nature’s Blend into the old food, and increase the amount of Nature’s Blend by a little everyday, while decreasing the amount of old food. Eventually, it will just be Nature’s Blend in your dog’s bowl! This method will help your pup avoid an upset stomach.

    In addition, if you don’t want to completely transition your pup over to Nature’s Blend, we recommend using it as a topper for your dog’s food. This way, your dog is still receiving the nutrients they need.

    If anyone is experiencing ordering issues, or if you have any questions about the ordering process, please don’t hesitate to reach out to me directly at [email protected]. Our products are typically shipped out within a day or two of the transaction, so it may be difficult to cancel the order right then and there. But we absolutely stand by our Money Back Guarantee. If you decide that you no longer want to have your pups try Nature’s Blend, please let me know and I can assist you with the refund process.

    Thank you for all of the feedback! We are constantly looking for ways to improve our business, so I have taken note of your suggestions and concerns and will do our best to implement these in the future. I also look forward to answering any and all questions you may have regarding Dr. Marty Pets! Again, my e-mail is [email protected]. Take care!

    #126777 Report Abuse

    Eric Y
    Member

    I just tried to purchase some of Dr. Marty’s dog food from their website. Their website wrongfully declined my first credit card. I tried 2 additional credit cards, both of which were declined. All credit cards had more than enough available credit on them for the transactions. I contacted Dr. Marty’s and was first told that they could not find any transactions by my email address. I asked them to research the matter further with their “payment department,” and then was told they showed 4 declines, meaning I would not be getting any dog food I ordered. Knowing that my cards had plenty of credit on them, I then contacted the credit card companies and discovered to my shock that all of the transactions were approved. I then contacted Dr. Marty’s again, and was given entirely different information by a different person. They did not even have record of one of the credit card transactions I made even though I was given an approval code by that same credit card for the transaction. So now, I am forced to dispute all of these transactions, which is a huge inconvenience and probably means that I will have to have all new credit cards issued. I don’t know Dr. Marty’s is a fraud or whether it was some glitch in their website or what, but at a minimum, their record keeping is poor if they had no record of one of my transactions at all. After watching Dr. Marty’s video, I thought I was doing a good thing for my dogs, but three + hours into this fiasco, my advice is to steer clear. Judging from some of the other bad reviews I have read here, I am now just hoping I don’t end up with 4 bags of their food.

    #126928 Report Abuse

    Nancy P
    Member

    Hi Eric,
    I think there was a problem going on with the website. I couldn’t tell that my order went through and couldn’t get into my shopping cart. The problem corrected itself and when I when I was able to get into my shopping cart I had 18 bags. I was able to delete them and start over. It worked fine then. I’ve been feeding Dr Marty’s to my mj I Schnauzer for about a year now and this is the first time I had problems ordering.
    Nancy

    #127085 Report Abuse

    Daryl F
    Member

    I have tried lots of different dog food and have made my own many times over the years. A friend of mine saw the video from Dr. Marty’s website and recommended I try some of the food. On the website it became very confusing and as I went through the ordering process I decided to back out and start over because of my confusion. What I did not realize is that once you put something in your shopping cart (even if you do not check out) at Dr. Marty’s website, you are charged for it (even if you think you put it back). I received emails verifying my orders but no amounts were posted. Then I received my C.C. bill, Holy Molely (not what I really said). Oh my, did I feel completely ripped off, at half price (according to the website) I was charged $26.95 a pound for this stuff! I mean who can afford this? I have three mid-size dogs and two are now thirteen and I had hoped the food would help with their health as they get older, but shoot I’ll go broke buying this sawdust (that just floats on the water it is suppose to be soaking in) as their regular food. They do love it and even Moses my 7 year old cat likes it. I called and gave the poor lady in customer service a terrible tongue lashing on what a rip off the company is and how totally cheated I felt, she was very nice and I felt bad because I am certain she has to listen to a lot of people calling that got tricked into buying some of Dr. Marty’s overpriced dog food. I can understand that freeze drying is expensive but $54.00 a pound? Come on Dr. Marty stop ripping people off, there is no reason to charge the amount of money you do and if you would please start using an honest approach with your website ordering system, and stop tricking people into buying your doggone dog food. Even though I do not know you personally, I will tell anyone and everyone how much I hated feeling cheated by you, your website, your company and your dog food. Every time (hear your name) or I open the remaining bags I have I will be thinking about my feelings of the unfair business practices that mislead me into my purchases of such expensive products. I think your system stinks but that is just my opinion after unknowingly being charged over $1,000.00 by your company. I pray that you are doing something good with all the money you must be receiving from the many customers who are simply looking for a healthy alternative for their best friends, you should be ashamed. I believe an honest person/company would be upfront and honest with their clients, just think how nice it would be to work for an honest and transparent company’s customer service?

    Sincerely,
    Mr. D

    #127099 Report Abuse

    InkedMarie
    Member

    Daryl, you can’t be charged if you don’t put your credit card info in. If you’re charged somehow, contact your credit card company.

    Look at Hare Today, Reel Raw, My Pet Carnivore, Raw Feeding Miami. All are reputable Raw food companies. I live in NH, buy from Hare and have for years. Yes there is shipping but it would be cheaper than a premade raw. You would need a stand alone freezer. I don’t know about the rest but Hare offers rewards back for purchases, reviews, sharing photos etc

    #127385 Report Abuse

    Kat J
    Member

    Hi everyone! I’m Kat, a customer advocate from Dr. Marty Pets. Thank you all for taking the time to leave such valuable feedback regarding your Dr. Marty Pets experience. We work diligently to ensure that each customer has an overall seamless and positive experience when purchasing from us, so I was upset to read a few reviews about those who experienced some difficulty when purchasing from our site. I would like to personally resolve each of these issues. Please e-mail me directly at [email protected] so I can look into them right away. We would absolutely never want a customer to receive more product than they had purchased originally, so I’ll l do everything I can to rectify this situation and issue you full refunds. We would also never want our customers to experience a frustrating transaction, so I would love to discuss each of your individual experiences so that we can further improve the Dr. Marty Pets experience. We pride ourselves in being a reputable company that creates high-quality pet food to ensure that your pets are living their healthiest, happiest lives possible, and we wouldn’t be able to do this without your valuable feedback. I would also like to mention that our Customer Service Department is reachable by phone and they can assist with ordering over the phone if this is your preferred method of ordering. You can call them at (800)-670-1839. Please e-mail me at [email protected] so that I can assist each of you individually. I look forward to hearing from you and making this right!

    #128614 Report Abuse

    Stefanie F
    Member

    Ok I have read how over priced the food is, how bad it is to return, how some will not eat it and it is like cardboard to re-hydrate.

    BUT has anyone done any kind of research on the ingredients and quality of the food itself???

    I watched the video read the website statements, see the posts the rep KatieJ keep re-posting every now and again that says why it is expensive and it is good (I would to if I sold it and wanted people to buy)

    I want to know if the food is truly any good? Or is it just an other dog food.

    Is there a advisory rating on it and the quality of it?

    #128618 Report Abuse

    Thomas C
    Member

    I was drinking whiskey and listened to the lengthy advertisement for DR Marty dogfood. I fed our two Yorkies aged 14 and 5 their first 1/2 cup just minutes ago.

    They were both very excited, and each ate their portion rapidly and are demanding more.

    I was unimpressed as the food floated on the warm water I used to re-hydrate.

    Our dogs are used to raw hamburger each morning. So far they seem to like DR Marty’s mix.

    #128621 Report Abuse

    Kat J
    Member

    Hi Stefanie & Thomas! I’m Kat from Dr. Marty Pets. Thank you for taking the time to leave us some questions and a review! Stefanie, I wanted to chime in to help answer some of your questions. Nature’s Blend made up of only high quality ingredients. You can take a look at our full list of ingredients here: https://drmartypets.com/product/natures-blend/ Nature’s Blend is made at a cGMP certified facility in Canada… Which is monitored by the Canadian Food Inspection Agency and is recognized by the US FDA and Europe. Yes, while I do work for Dr. Marty Pets, I genuinely love giving Nature’s Blend to my terrier-mix, Lemon. I’ve had her for about 2 years now but have been giving her Nature’s Blend for the past 7 months or so… And it’s the first time she’s eaten her food all in one sitting! I would love to answer any other questions you might have. Please shoot me an e-mail at [email protected] if I can help answer any other questions!

    Thomas – I’m so happy to hear that your dogs are loving Nature’s Blend. Regarding the consistency, I’ve taken note of your feedback. Thank you for your honesty! Please e-mail me at [email protected] if you have any other concerns or questions. Thank you!

    #128652 Report Abuse

    Stefanie F
    Member

    KatJ

    I am not saying you are lying or anything but I do not find comfort in the company that is selling the product restating what the website says.

    Lets face it if you were selling pro plan, or wellness they would have the best ingredients and would be high quality foods.

    I still want to know if there is an advisory rating on it and the quality of it?

    Also where the food is obtained. Is it all local source or dose it come from other countries.

    #128782 Report Abuse

    Kat J
    Member

    Hi Stefanie, Kat from Dr. Marty Pets here. All of the ingredients in Nature’s Blend come from either Canada, United States, and the duck is from Europe. They are all responsibly sourced and all supplies are qualified by the manufacturer. At this time, there is no advisory rating for Nature’s Blend. Please e-mail me at [email protected] if you have any other questions!

    #128927 Report Abuse

    Sally R
    Member

    Primal charges around $28 for 14 ounces of freeze-dried raw food. It makes 3 pounds when hydrated. So Nature’s Blend doesn’t seem outrageously expensive. My dogs eat only raw food, and I do believe it is better than kibble.
    But my question is the source of the ingredients. One of the problems is whether the meats are full of antibiotics and other toxins that can be detrimental to our dogs. Are the meats used in this food from free range or wild sources, and are all the ingredients organically sourced? If so, I’ll definitely order some.

    #128928 Report Abuse

    Thomas C
    Member

    Hello, Before the long video commercial for DR Marty and his dehydrated food, my dogs were happily waking me up for their morning raw hamburger. Our dogs LOVE the DR Marty food, but after my four bags are eaten, we will probably return to raw beef.

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