Trouble Posting

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  • #11200 Report Abuse

    theBCnut
    Member

    My posts keep disappearing today.

    #11930 Report Abuse

    sisu
    Participant

    I am sorry to hijack this thread but I am unable to begin a new topic in the forum or reply in the review section. This is happening with Chrome and IE 8. Below are details in regard to what has been tried.

    Chrome 23.0.1271.97 m. Cookies are set to allow local data to be set, and block 3rd party cookies and site data. Exceptions are disqus.com and dogfoodadvisor.com

    IE 8. Set to the lowest privacy. No cookies blocked.

    I can log in at the forum with no difficulty. Rather I have logged in from the forum or not the warning box remains on all review pages. “Warning: A browser setting is preventing you from logging in. Fix this setting to log in” Attempts to log in directly from any review page results in an invalid password message. I am 99% certain the correct password is being used. Thinking I could be wrong I did attempt to change the password from a review page login. The email with instructions has not been received. It is as if the review section does not see the password used in the forum. There is no difference if AdBlock and Avast are disabled.

    Changing the browser setting to accept 3rd party cookies removes the cookie warning message from the review pages but the invalid password message remains. This indicates that part of the problem is that the Disqus software does not see the cookie exceptions.

    I have opened/closed/rebooted so many times that I am confused. I did manage to post one reply on a review page. I think I had logged in at the forum. Then, went to reply at the bottom of the post to which I was replying. At the post as selection I entered my email address or username and password which allowed the post to go through. I am fairly certain the browser setting warning message was on the screen when the post went through. Tried to post another reply tonight. It appeared as if it had post but is not on the Nutro Natural Choice (dry) page.

    It is as if the forum and reviews sections are using different software. The login, password and perhaps the email address from the forums section is not seen by the reviews software. The reviews software knows my username exists because I attempted to register after having registered at the forum. The reviews software apparently is not reading the cookie exceptions.

    The only idea I have at this point is that the reviews software requires a more secure password than used when registering at the forum. Thus, it reads nothing beyond the username.

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