I would react just like I did when my 2 got Pancreatitis and bad bacteria when on Darwin’s I immediately get them to the Vet. The food Company would not help after your pet gets sick….Honestly they do not care and feel like you are just blamming them and or their food so they blow you off. I can almost instantly read it in their voice. Yes I agree Customer service is important but it is certainly not there anymore these days from my experience. I am still trying to find the perfect Raw for my dogs that doesn’t cost an arm and a leg to ship. I can get Vital Essentials and Primal and Natures Instinct but my problem with the Primal and Natures Instinct is the veggies and fruits they put in them. My dogs are doing good on the Rabbit from Hare Today and My Pet Carnivore but the $45 shipping is killing me. What if I feed Raw low fat meats just from the grocery and add in Steve’s mix? I just don’t want to do all kibble since I have not seen a huge improvement on it. It seems like I am fighting a never ending battle with my dogs are their diet these days. I am beginning to think it has nothing to do with food but the way man has bred dogs for the last years, The DNA code has been terribly messed up. I know dogs to this day that are fed Pedigree and thrive and have no health issues…I won’t feed cheap/grain food to my dogs and try to feed the best I can but it seriously back fires on me. I am to the point of buying my own meat and cooking the snot out of it and adding in supplements and maybe then I won’t have problems. Sorry just venting. I honestly do not know which way to turn in the food direction.
