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- This topic has 4 replies, 4 voices, and was last updated 6 years, 5 months ago by Sloane K.
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AuthorPosts
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Patricia AParticipant
I’ve changed my chihuahuas’ diet to Stella Chewy’s freeze-dried with a little Fromm Kibble. I also had a bag of Primal Sardines and Turkey from my mom because her dog didn’t eat it. After giving them the Primal today my one started to choke for a few minutes. I knew there were ground bones in the food so I just inspected the little that was left over from my other dog. I picked out about 15 pieces of rock hard jaggered VERY sharp pieces of what I thought was plastic. I rinsed them off and saw it was more likely bone. I called Primal immediately. I gave them the exp date and batch # of food. He took it very seriously and was reporting immediately the problem. He is asked for number of pet supply store I purchased it. He said the bone should have been ground down and in 1/8″ pieces. That WAS about the size of the pieces . I feel that is large for a small dogs throat and also the shape was as pointy and sharp as a baby tooth. Now I feel like I have to feel through the Stella n Chewy’s also to be safe. Anyone else have this problem with other Freeze dried or frozen? Just when I thought I had it down with their new diet I’m AGAIN questioning my choices. AAAARRRRRGGG!!
Cathy BMemberHi Patricia,
I’ve never fed Primal, but I did place a few orders for Allprovide’s frozen raw food.
I fed the chicken, turkey & beef but I can’t remember which one had big chunks of
very sharp jagger bones that I had to pick out in order for my 5lb Chi to eat it.I took pics and texted them to Allprovide. They were the correct size bones for that food!
I felt they were too big for my Chi to eat.
So always having to poke my fingers around his bowl to pull out all bones..I stopped buying their food.I believe they are now under new MNGT..so things may be different now.
Claire SMemberI have experienced the same thing recently. I have fed primal duck to my Chihuahua for over a year now. A few months back primal had a recall because they had released a batch of food with bone chuncks that were too big. At that time I had accidentally bought a recalled bag and it was very noticeable that the chunks were way too big. Since I had been feeding it for a long time prier to this I know that the bone was never noticeable before.
Since the recall I have bought several bags and not had any issues untill this last bag I bought. This bag had bone shards as big if not bigger then the recalled bag. My friend and a customer of mine both ended up with bags with big bone shards too. I contacted primal and even though they seemed conserned they also said that they hadn’t heard any else about this problem but I know for a fact that both my friend and the customer both contacted primal about it and now I hear that you have too.
This is very concerning! I hope they recall the food!
Patricia AParticipantWhen I gave my Chis’ the Primal from my mom’s I never thought to look at the recalls batch numbers from their recall a few months back.. I saw the list and it included Primal Turkey Freeze Dried but NOT Turkey and Sardine. Being new to Primal and Raw I didn’t realize it was one and the same until I looked at the Batch # on my bag.Only noticed this AFTER I called to complain. Guess the rep didn’t pick it up that I was giving him a batch # that WAS recalled. However, like I wrote the pieces were SO sharp an jagged that even the bones were 1/16″ I wouldn’t feel safe giving it to my little Chihuahuas’.
So now Claire you’re saying it’s back to the big bone shards. I really don’t feel like digging through the dog food every time I feed them. Why aren’t these bones in all these foods just be grinder down to powder?? I’m sure it doesn’t change the nutritional value. I really hope more people call in for this new batch for a recall so they change grinder machines and get it right with ALL of these raw brands.- This reply was modified 6 years, 6 months ago by Patricia A.
Sloane KMemberWow! That would be enough for me to stop using this brand and switch to another brand with possibly higher quality ingredients, better reviews & a better manufacturing process. This is a growing industry so some brands may take shortcuts. Who knows the restrictions governments impose in this industry. Thankfully your pet is alright.
Thanks for providing this info, I will be staying away from this brand.
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Recent Topics
-
FREEZE DRIED RAW AND ZERO REASONABLE STORE BOUGHT OPTIONS
by Sara Smith
1 day, 21 hours ago
-
Homemade dog food questions
by Melissa Francis
1 day, 8 hours ago
-
Second opinion
by Erik Burgher
4 days, 5 hours ago
-
What’s the Best Food Option?
by Mobassir Ahmed
4 days, 12 hours ago
-
FREE 1lb Prime100 SPD Fresh Roll
by Prime 100
1 day, 8 hours ago
Recent Replies
- David Carter on best multivitamin?
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- Jez Doh on Treat reviews/ratings?
- Jez Doh on Small breed for a cocker
- Jez Doh on FREE 1lb Prime100 SPD Fresh Roll
- Jez Doh on What’s the Best Food Option?
- Dominic Cormier on Supplement recommendations for Cushing’s Disease?
- nathaniel reid on Orijen Senior
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- nathaniel reid on Something’s Wrong at Wellness or Amazon
- Wewe Re on Ration balancing software
- Paul on Supplement recommendations for Cushing’s Disease?
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