Orijen Dog Food (Dry)


Rating: ★★★★★

Orijen Dog Food receives the Advisor’s top rating of 5 stars.

The Orijen product line includes seven dry dog foods, six claimed to meet AAFCO nutrient profiles for all life stages and one (Senior) for adult maintenance.

The following is a list of recipes available at the time of this review.

  • Orijen Adult
  • Orijen Puppy
  • Orijen Senior
  • Orijen Tundra
  • Orijen Six Fish
  • Orijen Puppy Large
  • Orijen Regional Red

Orijen Adult was selected to represent the other products in the line for this review.

Orijen Adult Dog

Dry Dog Food

Estimated Dry Matter Nutrient Content

Protein = 42% | Fat = 20% | Carbs = 30%

Ingredients: Boneless chicken, chicken meal, chicken liver, whole herring, boneless turkey, turkey meal, turkey liver, whole eggs, boneless walleye, whole salmon, chicken heart, chicken cartilage, herring meal, salmon meal, chicken liver oil, red lentils, green peas, green lentils, sun-cured alfalfa, yams, pea fibre, chickpeas, pumpkin, butternut squash, spinach greens, carrots, red delicious apples, bartlett pears, cranberries, blueberries, kelp, licorice root, angelica root, fenugreek, marigold, sweet fennel, peppermint leaf, chamomile, dandelion, summer savory, rosemary, Enterococcus faecium, supplements: vitamin A, vitamin D3, vitamin E, niacin, riboflavin, folic acid, biotin, vitamin B12, zinc proteinate, iron proteinate, manganese proteinate, copper proteinate, selenium yeast

Fiber (estimated dry matter content) = 5.6%

Red items indicate controversial ingredients

Estimated Nutrient Content
Guaranteed Analysis38%18%NA
Dry Matter Basis42%20%30%
Calorie Weighted Basis35%40%25%
Protein = 35% | Fat = 40% | Carbs = 25%

The first ingredient in this dog food is chicken. Although it is a quality item, raw chicken contains about 80% water. After cooking, most of that moisture is lost, reducing the meat content to just a fraction of its original weight.

After processing, this item would probably account for a smaller part of the total content of the finished product.

The second ingredient is chicken meal. Chicken meal is considered a meat concentrate and contains nearly 300% more protein than fresh chicken.

The third ingredient is chicken liver. This is an organ meat sourced from a named animal and thus considered a beneficial component.

The next two ingredients are herring and turkey, additional quality raw items. After processing, this item would probably account for a smaller part of the total content of the finished product.

The sixth ingredient is turkey meal, another protein-rich meat concentrate.

The seventh ingredient includes turkey liver. This is an organ meat sourced from a named animal and thus considered a beneficial component.

The eighth ingredient is whole eggs. Eggs are easy to digest and have an exceptionally high biological value.

The next two ingredients include walleye and salmon, items high in protein but also omega 3 fatty acids, essential oils needed by every dog to sustain life. After processing, these items would probably account for a smaller part of the total content of the finished product.

The next ingredient is chicken heart. Although it doesn’t sound very appetizing to us humans, heart tissue is pure muscle — all meat. It’s naturally rich in quality protein, minerals and complex B vitamins, too.

Next on the ingredient list is chicken cartilage, a source of both glucosamine and chondroitin sulfate — natural substances believed to support joint health.

After chicken cartilage we find herring meal and salmon meal, yet two more high protein meat concentrates.

Fish meal is typically obtained from the “clean, dried, ground tissue of undecomposed whole fish and fish cuttings” of commercial fish operations.1

From here, the list goes on to include a number of other items.

But to be realistic, ingredients located this far down the list (other than nutritional supplements) are not likely to affect the overall rating of this product.

With seven notable exceptions

First, we note the inclusion of red and green lentils. Lentils are a quality source of carbohydrates. Plus (like all legumes) they’re rich in natural fiber.

However, lentils contain about 25% protein, a factor that must be considered when judging the actual meat content of this dog food.

Next, this recipe also contains chickpeas, also known as garbanzo beans. Like peas, bean and lentils, the chickpea is a nutritious member of the fiber-rich legume (or pulse) family of vegetables.

However, chickpeas contain about 22% protein, a factor that must be considered when judging the actual meat content of this dog food.

In addition, we find peas. Peas are a quality source of carbohydrates. And like all legumes, they’re rich in natural fiber.

However, peas contain about 25% protein, a factor that must be considered when judging the meat content of this dog food.

Next, although dried alfalfa is high in plant protein (about 18%) and fiber (25%), this hay-family item is more commonly associated with horse feeds.

We also note this recipe contains selenium yeast. Unlike the more common inorganic form of selenium (sodium selenite), this natural yeast supplement is considered a safer anti-cancer alternative.

Next, the company appears to have applied friendly bacteria to the surface of the kibble after cooking. These special probiotics are used to enhance a dog’s digestive and immune functions.

And lastly, this food also contains chelated minerals, minerals that have been chemically attached to protein. This makes them easier to absorb. Chelated minerals are usually found in better dog foods.

Orijen Dog Food
The Bottom Line

Judging by its ingredients alone, Orijen Dog Food looks like an above-average dry product.

But ingredient quality by itself cannot tell the whole story. We still need to estimate the product’s meat content before determining a final rating.

The dashboard displays a dry matter protein reading of 42%, a fat level of 20% and estimated carbohydrates of about 30%.

As a group, the brand features an average protein content of 42% and a mean fat level of 19%. Together, these figures suggest a carbohydrate content of 30% for the overall product line.

And a fat-to-protein ratio of about 46%.

Above-average protein. Above-average fat. And below-average carbs when compared to a typical dry dog food.

Even when you consider the protein-boosting effects of the red and green lentils, green peas, chickpeas and dried alfalfa, this looks like the profile of a kibble containing a significant amount of meat.

Bottom line?

Orijen is a grain-free meat-based dry dog food using an abundance of various named meats and organs as its main sources of animal protein, thus earning the brand 5 stars.

Enthusiastically recommended.

Please note certain recipes are sometimes given a higher or lower rating based upon our estimate of their total meat content and (when appropriate) their fat-to-protein ratios.

A Final Word

The descriptions and analyses expressed in this and every article on this website represent the views and opinions of the author.

The Dog Food Advisor does not test dog food products.

We rely almost entirely on the integrity of the information posted by each company on its website. As such, the accuracy of every review is directly dependent upon the quality of the test results from any specific batch of food a company chooses to publish.

Although it's our goal to ensure all the information on this website is correct, we cannot guarantee its completeness or its accuracy; nor can we commit to ensuring all the material is kept up-to-date on a daily basis.

Each review is offered in good faith and has been designed to help you make a more informed decision when buying dog food.

However, due to the biological uniqueness of every animal, none of our ratings are intended to suggest feeding a particular product will result in a specific dietary response or health benefit for your pet.

For a better understanding of how we analyze each product, please read our article, "The Problem with Dog Food Reviews".

Remember, no dog food can possibly be appropriate for every life stage, lifestyle or health condition. So, choose wisely. And when in doubt, consult a qualified veterinary professional for help.

In closing, we do not accept money, gifts or samples from pet food companies in exchange for special consideration in the preparation of our reviews or ratings.

However, we do receive a fee from Chewy.com for each purchase made as a direct result of a referral from our website. This fee is a fixed dollar amount and has nothing to do with the size of an order or the brand selected for purchase.

Have an opinion about this dog food? Or maybe the review itself? Please know we welcome your comments.

Other spellings: Origen, Orijin

Notes and Updates

03/05/2015 Last Update

  1. Association of American Feed Control Officials
  • Susan

    Go with ur heart anything is better then the vet diets…the only thing is when the protein % is higher the fat% will be higher, Have a look at “Canidae” Pure Meadow or their Pure Foundations http://www.canidae.com/dog-food/dry

  • Ciara Dyson

    Hi, I have a 9 year old Old English Sheepdog, just diagnosed with dilated cardiomyopathy. I know the prognosis isn’t great for her, and the vet recommended Hills Puppy food to try and keep her muscle mass up, but reading this I think Orijen Puppy would be better- any advice? Many thanks, Ciara

  • Peg Garrison

    True– it takes a day it two for them to stop giving you sad eyes. Haha. Less but wonderful more dense great nutrition food- it’s the best. Try the red. My Goldens love love love it!!!!! I have been a homemade raw feeder and I just wanted to try it. I keep buying the bags and they are dancing at meal time. Wonderful coats, GREAT BREATH, FULL OF VITALITY. – I am super impressed. I ate some and it’s really pretty good. ( whacko doggie owner here

  • Peg Garrison

    I’m using the Regional red for my two Goldens- they love love love it and we are having no issues at all. No weight gain, no allergies. We were 100% raw homemade and we decided to try this product with lots of fresh peas, carrots, apples- so far it has been a hit. I still am a raw fan and feel that I will switch back, but this looked so good, I had to try it. It’s really super good. Just had blood work done on my poor little heart patient and he is every bit as healthy as he was on raw so I’m a believer. This company just does things right. Good job guys!!!!

  • Pompom mama

    Anyone have pomeranians using orijen six fish and puppy ?

  • Pompom mama

    Anyone have pomeranians and using orijen puppy and adult six fish ?

  • peron68

    TOTW is not as good, in my opinion. Potatoes are the fourth and sixth ingredient, followed by canola oil. You also have to feed more (for our dog, 3.5 cups instead of 2.5 cups of Orijen per day), so the price difference starts to diminish. EVO is definitely better, but I wish they didn’t have tapioca starch as the eight ingredient.

  • peron68

    We’ve been really happy with Orijen since switching our 5-year-old lab to the Adult formula when he was around a year old. His coat is really nice and he’s in amazing shape with no health problems. One thing to really pay close attention to is the feeding guidelines. Orijen is very nutritionally dense, therefore your dog needs a lot less kibbles per day to get his calories in. The plus side is a that there’s lot less poop to pick up! We had to feed him 4 cups per day of the lower-quality kibble he was on before (hint: the second ingredient was rice), whereas he only needs 2.5 cups per day on Orijen. So even though the other kibble was half the price, you really end up paying the same amount of money for a high quality food, and your dog isn’t excreting excessive amounts of filler four times a day!

  • peron68

    I’m not sure where she got the 19 and 20 from either. Following the feeding guidelines for each kind of dog food is extremely important for the reason you mention. Orijen is nutritionally very dense, which is why dogs get fed less than with other foods. Our 67 lbs active lab gets about 2 1/2 cups of Adult Orijen a day (1195 kcal), but with TOTW High Prairie, we would have to feed him about 3 1/2 cups, according to their feeding guidelines (1295 kcal). Calories per cup is only comparable if you’re feeding the exact same amount, which you’re not with these two brands. At the end of the day, COTW High Prairie is higher-calorie because of the extra carbs, to the tune of about an extra 100 kcal/day (almost 10%).

  • Melissa Douthit

    My pups love this food and they are doing really well on it! Whenever you switch your dog’s food, always do it gradually, mixing in with the old food. Dogs’ stomachs can be sensitive and if they are switched too quickly, it can make them sick. A lot of people don’t realize this and assume that it’s there is something wrong with the new food.

  • Michael B

    Thanks. He seems to enjoy it. He doesn’t seem to understand, though, why all the tourists laugh and point at him… But, as long as he’s the object of attention, all is obviously right with the world. LOL

  • theBCnut

    Usually, I order online from Swanson’s. I get Dr Stephen Langers or Soil Based Organisms. They are human probiotics, but dogs have nearly all the same probiotics in their system that we do. I also sometimes get Mercola’s pet probiotics. These are designed more for dogs and cats.

  • Bobby dog

    Home sweet home is right!! I am jealous, love the Virgin Islands. I love the pic of your pup in his boat even more, how adorable!!

  • Joanne Debons

    Thanks so much for the input. I occasionally give pumpkin and may just add probiotic. Is there a probiotic you like that you would recommend?

  • theBCnut

    How long has he been on Orijen? I would try adding fiber and see how that affects his stool. I give probiotics every few days all the time, so I don’t think it’s a bad idea to give them regardless of stool quality, but it certainly may help. Another thing to try is a short course of digestive enzymes, if he was just switched to this food recently. If he’s been on it for a while and this is an ongoing problem, I would suspect he is one of those dogs who just need a bit more fiber in their diet. I have one.

  • Joanne Debons

    My rottie tends to have slightly loose stool on Orijen but the food is very good and he has an amazing coat. Should I supplement with more fiber or probiotic. I really want to keep him on Orijen

  • Enrique Levien

    This food is good for a boxer puppy?
    I be feeding my 31/2 months puppy with Natural Variety Instinct but is too skinny!!!
    I star feeding with this brand since I get him (8 weeks)… so I want to chance to Orijen Puppy what u say?

  • **MyKidsHave4Paws**

    I have a question.. Are Orijen ingredients GMO Free? On chewy.com it says “GMO-Free” but I can’t seem to find anything on the Champion website saying anything about having GMO free ingredients. Any insight would be greatly appreciated.

  • Crazy4cats


  • http://freshtrackspet.com Steve J

    All the more reason to stop by your local independent pet supply store and support your hometown economy!

  • Matt Rodriguez

    Caitlin, my beagle also had issues with soft stool when feeding him Regional Red. I switched him over to Orijen 6 Fish & his stool has been perfect ever since. I’ve been feeding him the 6 fish food exclusively for about 2 years without issue. I have tried going back to Regional Red, however my beagles stool went back to being soft & runny. 6 fish it is. I hope this helps.

  • Joanne Belfiore

    My dog has the same problem. I give him pumpkin. In the morning with his food I give him fiber one cereal. About 1/4 cup. Also with the pumpkin. I had no issues. High fiber diet.

  • Melissa

    There’s an ad for 20% off at Chewy – just an FYI that it doesn’t work on Arcana or Orijen anymore. :(

  • Opinion02122

    Good to know. I read another review which said you did, and I was responding to it. If you don’t receive compensation then, please, remove my comment!

  • Crazy4cats

    Well, shoot. Thanks for the explanation.

  • http://DogFoodAdvisor.com/ Mike Sagman

    Hi C4C,

    Thanks for your kindness.

    However, DFA only gets credit for your initial order — AND only if it’s placed online within 30 days of your first visit to Chewy.com from our website.

    So, at this point, there’s no advantage to either of us by clicking here each time you place future orders.

    Hope this makes sense.

  • Crazy4cats

    Hi Dr. Mike-
    I order from Chewy about once a month. How do I make sure that your website gets credit for the order?

  • http://DogFoodAdvisor.com/ Mike Sagman

    What “compensation” are you talking about?

    As it states at the end of every review on our website:

    “…we do not accept money, gifts or samples from pet food companies in exchange for special consideration in the preparation of our reviews or ratings.

    “However, we do receive a fee from Chewy.com for each purchase made as a direct result of a referral from our website. This fee is a fixed dollar amount and has nothing to do with the size of an order or the brand selected for purchase.”

  • Opinion02122

    Thank you for talking about the compensation the DogFood Advisor gets. I was unaware of it and I now don’t trust their evaluations. I’m disappointed.

  • Shawna

    I really don’t think it is “too high in protein” for most dogs. Raw diets are higher in protein than this and lots and lots of dogs do fine on raw when they don’t do well on Orijen or other higher protein kibbles.

    OR, it could be that the higher protein is causing a temporary detox in some animals. The amino acids cysteine, glycine and glutamic acid are used by the body to make the “master antioxidant” glutathione. In theory, feeding higher meat based protein will allow the body more of what it needs to make glutathione — which will cause temporary “detoxing” symptoms such as diarrhea — especially with mucous.

    Another reason for higher incidences of diarrhea on Orijen is the multiple protein and carb sources — more ingredients for pups with a food sensitivity to react to.

  • Alison Mackie Herrera

    We sell this food at our store, and we hear all of the scenarios. It is truly too rich for some dogs, very high in protein, and they are all different just like us humans. Try Acana, same company but less rich. Purina Proplan Puppy’s ingredients are horrible, but all the grains probably helped to firm up the stool.

  • Terri Bell

    I had a lab with same symptoms and skin issues. Took him off beef and switched to chicken and all cleared up. You may want to try that.

  • MSI6SP

    Wow. Caitlin your not alone. We have a 5 year old mix Shi-Tzu/Maltese with similar issues. We went from Beneful to Blue Wilderness to Orijen looking for better nutrition for Gizmo. After switching to Orijen his stool became loose, full anal glands which we had the Vet extract several times in 2 month, somehow he also acquired a cist on the left back leg which we treated with antibiotic, but what was more concerning was the extreme itching on his tail bone, back legs, front legs and constant ear scratching. Vet diagnose him with supposedly fleas, gave him a pill and was treated with flea medication. A few days later the itching continued, I shaved him skin tight but couldn’t find evidence of fleas. Another few weeks past and itching continued. Switch the food back to Blue and a week later itching seized. We are also giving him NuVet Plus.

  • MSI6SP

    Wow. Caitlin your not alone. We have a 5 year old mix Shi-Tzu/Maltese with similar issues. We went from Beneful to Blue Wilderness to Orijen looking for better nutrition for Gizmo. After switching to Orijen his stool became loose, full anal glands which we had the Vet extract several times in 2 month, somehow he also acquired a cist on the left back leg which we treated with antibiotic, but what was more concerning was the extreme itching on his tail bone, back legs, front legs and constant ear scratching. Vet diagnose him with supposedly fleas, gave him a pill and was treated with flea medication. A few days later the itching continued, I shaved him skin tight but couldn’t find evidence of fleas. Another few weeks past and itching continued. Switch the food back to Blue and a week later itching seized. We are also giving him NuVet Plus.

  • EBT Stitch

    Probably the best dog food PERIOD. My English bull terrier LOVES it. Although it is pricey. Evo is a cheaper alternative and taste of the wild is even cheaper still. All three are by far the best dry dog foods around. Highly recommended by me and Stitch 😉

  • DogFoodie

    My Cavalier needs quite a bit of fiber, or she’ll sometimes scoot. I’m able to resolve it quickly when it happens.

    As for your guy, I would be inclined to think that it’s a reaction to either the food or an environmental allergy. Does he have a history of environmental allergies? Do his anal glands have a strong smell? Manually expressing anal glands can present a problem. Ideally, you want to avoid it if at all possible.

    The problem with Orijen is that it’s a pretty complex recipe. Keep in mind, food intolerances can be to many different ingredients, not just animal proteins or grains. I’d switch him to a more limited ingredient food. Narrowing down the offending ingredient is impossible otherwise.

  • http://belongwithwildflowers.com/ Caitlin

    Never any anal gland issues before 2-2.5 months ago. I believe it started within a few weeks before the switch or right when we made the switch. It was hard to tell because he wasn’t scooting a lot or anything, he would just sit down very abruptly and look at me uncomfortably. It took a few weeks for me to figure out what was possibly going on, and that’s when we went to the vet. He is in otherwise great health – healthy weight, great bloodwork done 2x now in 3 months, etc. The only other strange thing I’ve noticed is his coat is a little greasier than normal. This started during the last few weeks of Blue before we switched to Orijen. His coat is slightly less greasy on the Orijen, but still not as soft as it once was. But he is eating, playing, and acting normal otherwise.

  • DogFoodie

    Has he ever had anal gland issues on other foods he’s eaten previously?

    The anal gland issue could also be a sign of food intolerance.

  • http://belongwithwildflowers.com/ Caitlin

    I have a 7.5 year old 18 lb. male “morkie” (we aren’t convinced that he isn’t actually a cairn/maltese mix). He was on Taste of the Wild for years, but in attempts to help chronic ear infections, he was switched to Blue Wilderness for about 6 months. That’s when I found this site and saw Blue was not a safe choice. About 2 months ago he was switched to Orijen Red Regional. He eats about 2/3 to 1 cup a food per day (this is an estimate because we fill his bowl which is about 2 cups and it takes about 2 days to empty. My 2 cats are also on Orijen & my dog randomly will steal a few of their kibbles (so I’m sure he does it while we are at work). About the time he was switched to Orijen, I noticed him being weird about his tail/bum. Long story short – after researching and noticing loose stools, I took him to the vet and had his anal glands expressed. Vet said they were full, but nothing bad. Now, a few weeks later and I can tell he is having anal gland issues again. I just started giving him a scoop of organic pumpkin each night in hopes of firming his stools and cancelling out the anal gland issue. Does anyone have any advice or experience with this? Should I try limiting/measuring his food, or switching to Acana (lower fat)? If he’s eating some cat food each day too could this be causing the loose stools? I just want my best friend to be comfortable again! Thanks in advance for any advice!

  • aimee

    Hi bohicasis,

    The poster you replied to is correct. The dog, as are its cousins the coyote and jackal are classified by scientists as omnivores.

    I’ll go over a few points. The dentition is considered non specialized. Compare the incisors of a dog to a carnivore the cat. The incisors of the cat are greatly reduced compared to the dog and can be used to nip off plant matter.

    The back teeth of the cat are narrow and pointy but the dog has a broad based molar that sits behind the 4th premolar on the upper arcade and a smaller but equally flattened molar behind it. These match up with the 3 bottom molars which also have flattened surfaces for grinding.

    The jaw is hinged but is capable of lateral movement, not much, but it is there. The dog has more lateral movement than the cat and the omnivorous bear has even more but all are a hinge joint.

    Dogs have taste receptors for sweet, a trait not seen in the carnivore the cat or other carnivores like dolphins and seals. Being able to detect sweet is important when foraging for plants.

    In regards to amylase, it depends somewhat on the study. Certain researches reported its presence in the dog saliva and others as absent. I’m not sure of its importance. I’ve never been able to find that the bear has an appreciable amount.

    Metabolic traits also support the dog as an omnivore. They have the pathway to convert beta carotene into Vit A ..something the cat can not do. They can up regulate and down regulate the pathways to metabolize protein into energy allowing them to adjust to different dietary protein levels. Cats are not this flexible.

    Dogs have pathways in their liver to break down toxins that cats lack. Animals which are plant consumers will be exposed to toxins via plant consumption and have pathways in their liver to handle this exposure.

    Dogs have a very rich supply of brush border enzymes to break down carbohydrate compared to cats.

    But the dog does have a trait of a carnivore.. which is the need for a dietary source of Vit D.

    Overall though the dog is flexible and thus is classified as an omnivore by the scientists that classify such things.

  • bohicasis

    Cows chew widely from side-to-side.

    Herbivores and omnivores possess one aid to digestion carnivores typically lack.

    Carnivores do not produce amylase in their salivary glands.

    Amylase is a specialized enzyme most herbivores and omnivores produce in their
    saliva. It helps begin the break down of starchy carbohydrates into
    simple sugars — before they enter the stomach.

    Although dogs do produce amylase, the enzyme is added further down the digestive tract — in the pancreas and small intestine.

    And they have broad, flat back teeth. And flat teeth are ideal for grinding grains and plant material into finer particles.

    yep, omnivores share this same combination of boxy back teeth
    and sideways grinding motion common to herbivores. Think of your own mouth and how you chew.

    Dogs, on the other hand, don’t have flat teeth. Like all carnivores, they have narrow pointy back teeth.
    Herbivores and omnivores possess one aid to digestion carnivores typically lack.
    Carnivores do not produce amylase in their salivary glands.

    Amylaseis a enzyme most herbivores and omnivores produce in their
    saliva. It helps begin the break down of starchy carbohydrates into
    simple sugars — before they enter the stomach.

    Although dogs do produce amylase, the enzyme is added further down the digestive tract — in the pancreas and small intestines opposed to omnivorous who produce it in their saliva (Placing the Main Load on the Pancreas) (who wants their animal to place a HEAVY load on their pancreas?)

    Canines can’t chew from side-to-side. Their jaws can only move in an up-and-down, chop-chop motion. This is for cutting meat into smaller chunks.

    Dogs are considered “facultative” carnivores, meaning that they are true carnivores (flesh eaters), but they need not depend solely on animal matter to meet all
    of their nutritional needs. They Can survive on other sources of food,
    such as plants and insects, for a Time or as a supplement When Meat is Scarce.

    That canines are omnivores simply is not supported by the dog’s anatomy, physiology, and behavior. Carnivores of all types have several anatomical (i.e., structural), physiological (i.e.,
    functional), and behavioral features in common, and dogs are no
    exception. Perhaps most obvious is that the teeth and the nails or claws
    of carnivores are designed for capturing and devouring their prey.

    They are designed to get most of their nutritional needs from animal matter. The facial structure and dental architecture of the average dog is that of a predator. (We’ll ignore the highly altered breeds such
    as the Pug for now.) The eating patterns of dogs also are those of a
    carnivore: tear off a chunk of flesh or grab a big mouthful of food,
    chew it a couple of times (maybe), then swallow it almost whole, letting
    the digestive juices do the rest with this highly nutritious and
    digestible food.
    To continue with the external features, in most carnivorous animals, including dogs, the eyes are set relatively centrally or forward on the face, in a way that allows visual acuity and depth perception in front of the animal. In contrast, the eyes of
    horses, cows, deer, and other prey species are set more toward the sides of the head, allowing an almost panoramic range of vision (about 350 degrees around in horses), because what they most need to do is spot predators early enough to avoid becoming dinner.

    As for the rest of the digestive system, in comparison to herbivores and even to omnivores, the dog’s digestive system is shorter in length and smaller in volume; the gut transit time (the time it takes for food to travel from mouth to anus) is likewise
    shorter; and the digestive juices are geared more toward the breakdown
    and assimilation of animal proteins and fats—muscle, organs, skin, bone,sinews, etc.—than of plant starches, sugars, and fiber.

    Dog are opportunistic and will eat anything but that does not mean they are omnivorous. The notion that dogs are really omnivores gives us license to feed dogs
    all sorts of cheaper food items, such as grains and various byproducts
    from the human food industry, rather than a diet based on wholesome,
    fresh animal products. That is an
    insidious consequence of proceeding on the assumption that dogs can eat

  • bohicasis

    As an added benefit i would feed your dog DE powder every day for 45 days or so. The food grade (not the one used in pools) This removes parasites and those strange celled things that are giardia in case any are left over. They can pick up parasites from anywhere.Giardia was not fun. I use DE powder in my caines food daily_the only dog my clinic says tests parasite and worm free each and every time. Research food grade DE powder. Oh, and i fed my dog 3 times per day. Good luck on bringing back the heath

  • bohicasis

    Pumpkin will def add to loose stools.

  • theamericandreamdavidporter

    Dogs are omnivores. They have three genies that are essential to starch and glucose digestion that makes them very compatible at digesting vegetation. Meat is an very valuable commodity specifically to primitive cultures, humans would only give it to their dog after everyone got their fill. Thus dogs have adapted and evolved to eat more vegetation in their diet.
    Even wolves forage on grains to balance out their digestive system thus they are omivirous also. A total protein diet will cause kidney and liver failure.

  • Bongo fra Kongo

    Orijen makes our dog a diarrhea machine. Our French Waterdog Barbet puppy was eating Orijen Puppy and everything was fine with the three first 2,27kg bags. Immediately after starting on a 13 kg fresh bag a long awfull diarrhea history started. I really wanted to believe it was possible to adapt him to this brand and after months with dreadful diarrhea I ended up giving to little. I think maybe the production quality is to variable? When switching to Purina Proplan Puppy the diarrhea stopped immediately. When blending Orijen with Proplan 50/50 the diarrhea is back. I don`t buy the assertion that Orijen is to rich and nutrient dense for some dogs. When comparing content in Proteins, Fat and energy kcal/kg with Proplan it`s nearly the same with only a few % higher levels of protein and calories in Orijen. Not significant enough to give severe diarrhea. I think there is something wrong with batches from this brand. There are hundreds of similar postings on the internet about Orjen and diarrhea. Biological appropriate?

  • Crazy4cats

    Wow! Your pup is getting big! Looking good. :)

  • GSDgrl82

    I’ve posted before about how I had to recently switch from raw to kibble temporarily, I tried several kibbles but my male GSD who’s sensitive to a few things didn’t do very well. He is now back on our tried and true Orijen six fish along with my 5 month old GSD puppy, they still get some raw in the evenings as well. He’s no longer chewing himself up and having a lot of ear gunk build up and both their coats look fantastic! We will eventually go back to raw but in the meantime I’ve always been impressed by the results we get from this food.

  • Crazy4dogs

    Please stop spamming this site.

  • Crazy4dogs

    That’s awesome! Glad your dog is doing well! :)

  • susie

    My chihuahua is 11 yrs old and diabetic, I have been feeding her senior Orijen and she is doing great. Her sugar level is always good no going up or down as a matter of fact we have cut back on the units per day. I wouldn’t feed my dog nothing else, did a lot of research and used several good dog foods but this is it period very happy with it and she loves the flavor.

  • can

    İf you looking for orijen dog food in Turkey you can find on (quick link)https://www.petmamashop.com/orijen-kopek-mamasi

  • sasha

    We have a dogo at home and she is 80# full grown. We feed her the Orijen as well. Definitely look at the feeding guideline and go up a bit. Adjust each time she outgrows a weight range. If she still seems hungry you can feed her more! Just be careful ( our dogo will eat and eat and eat and get obese if we let her).

  • bohicasis

    i dust DE powder (food grade) in ALL OF MY CABINETS containing ANY food. I also dust the inside of the bag(just in case) . I purchase from Chewy. Since DE powder is food grade, we all consume it. no critters found in any of my cabinets since

  • bohicasis

    i noted that e90 added the enzymes and i am wondering why my canine has the runs..really bad on e90. i wondered if it was the enzymes but i think now. i switched from orijens to e90 and it has been a disaster. back to orijens (these only supplement his raw diet when we are on the road part time. and yes, i did this gradually with e90. then again, on a long running ferret board, they are also having the same issue with e90 (horrid runs) and a few cats who had the same issues where it became life threatening) I am wondering what the big change is in their formulation

  • KludgeGrrl

    Our dog has been eating Origen, along with occasional supplementation of chicken carcasses, since we got her about two years ago. She was a rescue and the change in her coat, which had been dull and thin, was phenomenal. We’ve been very happy with the food… until about a month ago.

    I thought to treat her to the Origen Tundra, a treat since it’s more expensive than the other flavours but (hopefully!) provides some variety. What a mistake. She started throwing it up, and then refused to eat it. This from a dog that has only thrown up twice previously despite being an inveterate scavenger who manages to scarf down a wide variety of unsavoury items (frozen poop, bird guano, human vomit among other things) with no apparent ill-effects. Then she refused to even eat it.

    Her appetite for anything else was fine, but she would have nothing to do with the Tundra flavor. After several days of trying to coax her into eating it I gave up and returned to the store. Thankfully they were happy to refund the price (I had the bag and my receipt), I bought a bag of six fish, and everything went back to normal.

    They suggested that the Tundra was not for all dogs as it was very rich, so perhaps that was the problem. Or perhaps my dog has a sensitivity to an ingredient that is not in the six fish or the adult (or the puppy) formulas. I don’t know, but kudos to the pet store that took it back!

  • dh51334

    Cut back on the amount. Why feed pumpkin?

  • GSDgrl82

    Orijen is extremely rich and nutrient dense, I think most of the time people are dealing with soft stool they are just feeding too much. You can feed a lot less of Orijen, so you might try cutting back first and see how that goes. If not then you can try Acana which has less protein. Ironically my GSD with a sensitive stomach does best on Orijen six fish and besides a raw diet it seems to be the kibble that gives him the best stool.

  • Dori

    Definitely. Then would have to tweak again once her dog gains a bit of weight and gets out of the crazy active puppy stage.

  • JJ

    I understand. Yet still she would still fine tune and follow the recommendations found on the opposite side of the bag. Ex: instead of characterizing her dog as not active she would indicate highly active as this would recommend a different portion allowance of kibble.

  • Dori

    JJ, she wants her dog to gain weight so I’m suggesting she feed to the weight she wants her dog to weigh. What ever the optimum weight is for her dog. If she feeds to what she weighs, her dog won’t gain and she’s saying her dog is too thin because of giardia and round worm.

  • Dori

    First figure out what the optimum weight is that you want to achieve with your dog. Then look at the guidelines either on their website or on the individual bag you are going to feed. Look at the amount they tell you, as a guide, to feed for a puppy. That will be what you want to feed your dog for the entire day. That amount will be her daily intake. At 21 weeks you can either feed your dog three times a day or you can go straight to two meals a day. Breakfast and dinner. Remember you want to use the weight guide for what you want your dog to weigh, not what she weighs now.

  • JJ

    On the reverse side of the bag it suggests and lists how much to feed your dog based on current weight and activity level.

  • Brigitte

    I love the ingredients in this food. My 8 mo old boxer was on Innova puppy when I had to abruptly switch him to this as the stores stopped carrying his brand. My plan was to switch him from Innova to Orijen when he got to be an adult so it wasn’t much of a problem. Unfortunately he has not adapted well to this food and only has semi solid stools when his food is mixed with pumpkin. I think it’s too much protein for him. Very unfortunate because I think this is an excellent brand. His coat looks so shiny and healthy. We’re going to try Acana this time around.

  • Brigitte

    I love the ingredients in this food. My 8 mo old boxer was on Innova puppy when I had to abruptly switch him to this as the stores stopped carrying his brand. My plan was to switch him from Innova to Orijen when he got to be an adult so it wasn’t much of a problem. Unfortunately he has not adapted well to this food and only has semi solid stools when his food is mixed with pumpkin. I think it’s too much protein for him. Very unfortunate because I think this is an excellent brand. His coat looks so shiny and healthy. We’re going to try Acana for him this time around.

  • Brigitte Dubuc

    Love this food. My 8 month old boxers coat looks so healthy. Unfortunately it is too much protein for him because he has constant diarrhea :/ going to try switching to Acana


    I have fed this to my two dogs since they are puppies and I have never had a problem. Molly is now 11 years old. I switch from red meat to fish every bag.

  • megp

    I feed my dogs 1c in am & 1 c in pm. I have four dogs between 40-55 lbs.

  • bohicasis

    canines are carnivores, not omnivores. They do not produce the enzymes able to digest carbs, etc in their saliva, leaving the entire load on the pancreas. This takes the form of an overworked pancreas, GI issues, etc. Look into adding amino acids or..

  • bohicasis

    Have yo considered adding enzymes to help with your dogs digestion so the full load is not placed on the pancreas? There is only one enzyme produced in a dogs saliva to digest meat…the rest of the burden is on the pancreas. Wysong Epigen90 adds the enzymes required.(don’t know about the rest of the wysong lines)

  • bohicasis

    Read the bag <3 With high quality foods you do not have to feed as much. No concern about bringing dogs weight up_it will come up on its own with health. Really no need to increase. More water is required for higher protein kibbles. Keep that in mind. Were it me, i would feed raw as well as orijens. water , water water…and watch for bloat. be mindful of it and learn how to use a bloat kit (part of having a chesty dog)

  • jpippo4

    Hey guys, I have a 21 week old Dogo Argentino… She’s pretty light for her weight… 41 pounds. She had Giardia and Round worm so I’m trying to get her weight up. She was on Blue Buffalo LG Puppy then my vet recommended Science Diet. After my research I decided to stop listening to vets who get paid to recommend me certain food. So I went with Orijen LG Breed Puppy. I started several days ago and I think it’s a great product but I need help? How much should I be feeding her a day now? Thank you!

  • aimee

    Hi sunshine0808,

    I think each person has their own idea of what is low, moderate or high fat.

    Here is a link to a guide by the nutrition service at Ohio State http://vet.osu.edu/vmc/companion/our-services/nutrition-support-service/diet-manual

    It is on a gram/100 kcal basis which is how nutritionists evaluate foods. I’ll use Orijen as an example. Orijen reports that 41% of the calories come from fat. So of 100 kcals 41 are fat kcals. To convert that to grams fat divide by 8.5 kcals/gram giving you 4.8 grams fat/100 kcals. The chart reports a high fat diet as one at > 5 grams/100 kcals.

    If I was using the guaranteed analysis which can be very different from actual fat level I’d start with 18% min fat which means for each 100 grams of food 18 of those grams are fat. Then I’d look at the reported calorie content which for Orijen is 3980kcals/kg.

    Putting that together there are 18 grams of fat in 398 kcals. I’ll divide through by 3.98 leaving me with 4.5 grams fat/100 kcals. Note this is the minimum which is why I used Orijens information on percent calories from fat.

    For low fat Ohio state considers anything less that 17% fat calories low fat.. this would be equivalent to about 6.5%-7% fat for a dry food but that really depends on moisture content and fiber content of the food

    So as a rough estimate on a % basis for a dry food anything below ~7% would be low fat and above ~18.5% as high fat.

    For pancreatitis any type of fat is a potential problem. I will say that there will be some people who post here who may disagree with that, but I’ve not seen that the veterinary experts in this area of medicine ever make a distinction between types of fat.

    I’ve used various lower fat diets and have had my dog start to flake and get a dull coat….but I’ve also had that happen to her on moderate fat diets too. She currently is on a ~8% fat diet and her coat is gleaming!

  • Crazy4dogs

    I generally feed my dogs foods that contain about 18% fat (Orijen’s level) and even higher when feeding raw and have not had any issues. If you are concerned you could look at Nature’s Variety Instinct Healthy Weight. I often use this in my winter rotation when my dog’s are less active.

    Although pancreatitis is generally caused by a dietary indiscretion of the very fatty nature, some dogs can have a genetic predisposition. I would probably do a blood panel and see what the numbers are. I also do them yearly on all my dogs.

  • Pitlove

    Hi- Glad you found something that could work for you.

    I am confused about the calorie numbers you have though. If you look at Orijen Adult it reads 478 kcals/cup and Taste of the Wild High Prairie reads 370 kcals/cup. Huge difference.

  • Dawn Mamaofmyaandmeeko

    ToTW is at 19 and Orijen is at 20 for calories. It’s not a huge difference but I have decided in doing some research, I am going to try Wild Calling dry. It’s less carbs and higher protein but I don’t want to throw their systems out of wack so I am hoping it will work for us. Thanks for the help!

  • sunshine0808

    Thanks for your reply. I am struggling to understand what fat levels constitute LOW, AVERAGE, HIGH. Any thoughts on this? I know that it is recommended for dogs that have had pancreatitis to be on a diet with less than 10% fat. However, my dogs have not had any problems that I am aware of (I will be confirming this with blood testing). So maybe they don’t need to go quite to low? I’m concerned that drastically reducing the fat level in their diet will result in dull, dry coats, lack of energy, and other issues. I know in humans, some fats are considered good fats (example avocado), and there is essentially no limit to what a human should consume of these fats. On the other hand, some fats are bad and should be avoided or only consumed in small amounts. Is the same true for dogs? I know that Orijen contains high quality ingredients, thus is the higher fat level attributable to “good” fats, and I shouldn’t worry? Or does pancreatitis ignore good/bad fats and ALL fat is a problem? As you can see, I’m losing sleep over this!

  • sunshine0808

    Thanks for your reply. I have not had blood panels done. The thought that the fat level in this food may be too high for a schnauzer just occurred to me. I plan to have blood panels done ASAP. Good suggestion.

  • Julia

    Thank you

  • Pitlove

    If you are concerned about weight gain and are switching to Orijen, feed Orijen very carefully as it is much higher in calories than ToTW. You will not be feeding as much, but you can overfeed Orijen and cause weight gain regardness of the carbs.

  • Dawn Mamaofmyaandmeeko

    Cute babies!

  • Dawn Mamaofmyaandmeeko

    ToTW is high in carbs so it would help with weight gain but may I ask how much does your dog weigh now? I have 2 Siberian huskies who I now have to switch off of ToTW because of the carb intake. My female does not need more carbs and Orijen is at 30% where ToTW is at 42% carbs.

  • Crazy4dogs

    Have you had blood panels done on your dog to get a baseline?

  • aimee

    I’d consider the fat content of Orijen to be on the cusp of what I’d call a high fat diet and personally if I had a schnauzer would probably feed a lower fat food.

    I’m admittedly biased though as I nearly lost a dog to pancreatitis after eating a single meal of a food of fat content similar to Orijen. (She did have a intolerance to dietary fat and got into the cat’s food.)

    But is it too high for your dog ?? I think that is a hard question to answer. You could ask your vet if he/she thinks measuring your dog’s triglyceride levels both before and after eating to get a crude idea on how your dog is responding to the fat content of this food would be of any value.

  • sunshine0808

    Hi, I have been feeding my miniature schnauzer Orijen (the blue bag) for about a year now. His coat is shiny, his stools are great, everything seems good and he enjoys the food. My question is, since miniature schnauzers are prone to pancreatitis, is Orijen okay? Or is it too high in fat? I love the quality of the ingredients and the fact that its all “real food,” but I would hate to find out that I’ve been feeding something inappropriate for my breed. Any help or advice is appreciated.

  • Crazy4cats

    Which ever one works the best for your dog is the best fit. Do you know what your dog is sensitive to? I prefer to use budget friendly kibble in order to be able to afford to add more nutritious fresh toppers to my dogs’ meals. I add canned, fresh or raw to all their meals. This philosophy may help with your dog’s weight and immune problems.
    Please report back on what you decide and how it works out. Good luck!

  • Pitlove

    I use Fromm and my pitbull does excellent on it. it might be a better fit for your dog if his stomach is sensitive.

  • el doctor

    Hi Allison, welcome to DFA

    Orijen is an excellent kibble. It is a much higher quality food than either Fromm or Taste of the Wild IMHO.

    Each dog is different so there is no way of knowing if Orijen is a good fit for YOUR dog until you try it. Orijen also comes in several formulas which are all worth a try.

    Transition slowly or a week or two and Good Luck!

  • Allison Sulouff

    Hi! I have a 1.5 year old husky (currently on Blue Buffalo) who tends to have a sensitive stomach and immune problems. He is also on the skinny side and could do with some weight gain. Do you think Orijen is a good fit? I’ve also heard great things about Fromm and Taste of the Wild.

  • Julia

    Gastrointestinal (GI) disorders and diseases affect a dog’s stomach and intestines, resulting in pain and other problems.
    Some symptoms of a GI disorder are:

    There are different types of Gastrointestinal disorders like:
    (some of these can be caused by a food allergy)

    A dog’s food can have a significant impact on his GI tract health. Veterinarians recommend feeding dogs a food that is highly digestible to help prevent irritation to sensitive stomachs and intestines. Also, high-soluble and insoluble fiber foods combined with moderate fat levels in your dog’s food help support proper intestinal function. Because several of these conditions may be ongoing, long-term nutritional management of the disorder may be required.

    Also his was vet diagnosed with Gastrointestinal Disease. He had been having soft stool for a couple days and then one day he had really runny stool and blood should up in it and he didn’t want to eat any of his food prior (I was giving him plain rice with sweet potato and vegetable broth) . We brought him right to our vet and he took some tests and gave us some medication, special food and the next day told us the results.

  • Pitlove

    Ya that is interesting. Does he just have a food intolerance or is it IBS? What exactly is his GI Disease?

  • Julia

    Yeah he is the type that can’t have any type of poultry. When we found out about his Gastrointestinal Disease he was originally eating Acana Chicken and Burbank Potato. Then the vet made him switch over to a medi-cal for Gastrointestinal Disease and we tried him on different foods all separate with a lot of space in between so he would have time for his bowls to calm down and relax. He is normally sensitive to any poultry. That’s why I was surprised when was doing so well on it.

    Thank you, oh that’s sad to hear.
    Ha ha ha that’s to funny.

  • Pitlove

    “The one thing I was a little shocked about was when reading the ranch lands ingredients it says there is egg. But my one guy with the GI issues and allergy, it didn’t seem to bother him at all! Which I’m happy about (I think it hasn’t bother him cause it is farther down the ingredient list, there probably isn’t a lot in there, like a lot of other dog foods).”

    A lot of people (and nutritionists) have noted that some dogs with chicken intolerances/allergies are able to eat eggs and chicken fat, but not the actual muscle meat itself. Some dogs however, the allergy is so intense that they can’t have any form of chicken or poultry.

    your dogs are beautiful. I hope they continue to do well on this food.

    PS. Love the name Hugo. That was my beloved cats name who just passed away last year. Oh and wouldn’t you know it, my Betta fish is named Monty. lol!

  • Julia

    Thank you.

  • Crazy4cats

    What a great picture! Hope you have continued success with this food!

  • Julia

    I originally had my dogs eating Natural Balance L.I.D. Mainly because my one guy has Gastrointestinal Disease and an allergy to any form of fowl (chicken, duck, chicken fat, egg, etc..)and I wanted to get him off of the medi-cal that was prescribed to him from the vet. I was hesitating on switching him over many because of that reason but when we decided to do so we switched him very slowly. I’m so happy so say that all 3 of my dogs are now eating this food and have been doing so for about 2 and a half months now with no issues.

    The one thing I was a little shocked about was when reading the ranch lands ingredients it says there is egg. But my one guy with the GI issues and allergy, it didn’t seem to bother him at all! Which I’m happy about (I think it hasn’t bother him cause it is farther down the ingredient list, there probably isn’t a lot in there, like a lot of other dog foods).

    I have also seen a change in their coat. It is ALOT shinner, softer, and even after them rolling around in grass almost every day and going on hikes at least once a week they still feel very clean.

    I’m just so happy with this food and happy my dogs are doing so good on it.

    Monty: 2 years old, 50lbs, Gastrointestinal Disease and allergy to fowl.

    Hugo: 3 years old, 52lbs. Was over weight (63lbs -> 52lbs now)

    Bear: 12 years old, 20lbs.(not is picture)

  • Nichole Lay

    I work in a pet store and those moths are from the store, trust me. They’re very common and are attracted to dog food and treats in particular. They’re the bane of my existence.

  • Javiar

    I don’t mean to be THAT guy, but you can’t really blame them for not accepting your request. If the bag is over $100, they probably get a lot of scammers trying to get free product so they prob set standards for who gets reimbursed.

    Did your DH (lol) keep the receipt at least? For something over $100 and over 500 miles away, you/he must have kept the receipt.

    $10 is generious if you ask me. Though id prob be as upset as you if it was me but still.

  • Tammy

    Lol!! I will leave it at dear husband since he did catch the bugs and didn’t feed them to the dogs! Throwing it away, that was not the smartest thing to do. Trust me, he has his “dumb” moments but most of us do.

  • Tammy

    Thanks for letting me know it was not just me with the problem! I am sorry it happened though, it is a great food but too expensive to just throw away.

  • Kelly

    Same thing happened to us with a bag of their cat food. But it was about half empty when we saw them, they were all in the lower half of the bag otherwise i would have seen them squirming as i dished the kibble out, they were not that small. i didn’t take it back to the store as the bag was half empty, i figured i would let it go, and i know they did not come from my house as we store the bags in our bedroom closet and we do not have larvae in our closet plus none of the other opened bags had bugs. I decided not to give up and glad to say no bug infested bags after that. Knock wood. But i hated throwing that half bag out, the stuff is expensive. If i see it again, back to the store and i will stop buying it if thy don’t give us a replacement bag.

  • Roberta Liford

    What’s or who is your DH? Dear Husband? Dumb husband?

  • Jeff Putterman

    Orijen is no doubt the best dog food available. First, it’s made in Canada, where people do not sell themselves for money like our whore politicians, doctors, etc. Second, after I switched my dog from Wellness to Orijen, his entire body and coat sparkled.

  • Mackenzie

    I used to use Blue Buffalo for my dog because it’s always advertised as “natural” and “whole ingredients”. Ended up switching to Orijen because the quality was so much better. I feel like my dogs are healthier than ever and they go crazy at breakfast and dinner time because they’re so excited for their Orijen, which they never did with Blue Buffalo.

  • Pam c

    Personally, I had a positive experience with Orijen’s customer service. Although I will say I think their customer service is not as quick as Earthborn Holistic or Farmina.

  • Tammy

    Thank you Pitlove! I don’t disagree with anything you said. Had we still been in the area I would have taken the bag from the garbage myself, back to the store. I store kibble in the original bag, in an airtight container while feeding and keep the important info for a good while afterwards in the event of recalls as well. I figured letting the company know even though it was later was worth a shot. I was really turned off by the way I was treated. I am going to do my best to move on and hope this will not stop me from keeping this food in my rotation. My first reaction was to never buy their products again but I have never had an issue before and normally buy their food locally. My 2 do great on it and I really believe it was a storage, possible bag damage issue. Perhaps the CS rep I spoke to was just having a bad day, for their sake I hope so and I hope it does not happen to anyone else.

    Thanks again!

  • aimee

    Are you suggesting I ambushed a pet expo?? I have no idea how you’d come away from my post thinking that.

    The situations were similar in that the OP and I each had purchased product which had defects likely related to storage issues. Neither of us had the product or receipt of purchase or pictures of the problem or anything except our word.

  • aimee

    I have to say I’m confused. What is it that you think I did at the expo?

    I never went into detail as to what I did and your use the word “ambush” when you wrote:”Are you suggesting Tammy (and everyone with an issue with a pet food product) ambush a pet expo??” is puzzling.The word ambush implies I “attacked” the company.

    I don’t find the details of the exchange relevant which is why i didn’t include them but it seems you do. What was relevant was that the company stood behind their product even though I had no proof of purchase and that the cause of the defect may have been storage related. Similar scenario as the OP

    It was the last day of the expo and near closing. The hall was sparsely populated and I was walking past the company’s booth when the rep approached me while I was in the aisle and asked ” Are you familiar with our product?” and handed me a brochure.

    I said I was and that I had been using it but stopped because I repeatedly had gotten product which was freezer burned. She was very concerned and asked if I remembered which store I bought it from. I told her where I purchased it and she then asked if I would follow her back into the booth so she could get pen and paper to write it down. I followed her back to her booth. She then said that she was going to contact the rep for that store to ensure the staff at the store was properly trained in handling their company’s product. She than asked for my address as she said she would like to send me a coupon for free product so I could give her company another chance. I gave her my address.

    There was an exhibitor in each of the booths on either side of hers taking down their booths but other than that no one else was really around or within ear shot. About 2 weeks later I received 4 coupons in the mail each one for a bag of free product.

    There was no drama and no ambush unless you consider the rep approaching me as an ambush LOL

  • Pitlove

    They state on their site they are sourced in the USA. That is also what the rep who we deal with at work told us during the seminar.

  • Pitlove

    Hi Tammy- Sorry to hear you had this issue. I work for a small family owned pet store that carries both Orijen and Acana. We have not had any issues like that with our foods from Champion thankfully.

    The others explained it pretty well, but what I will tell you is that even if you had been able to get back to the store that you bought it from, they could not take it back without the bag and the food. With a lot of the foods we sell Orijen included, we actually have to return the food to the distributor (our distributor in this case is a company called Bark to Basics) with a detailed note as to why it was returned.

    I also agree with everyones opinions of the way Champion handled it. It might not be ideal, but without a lot # they don’t have much recourse. Tundra is expensive to make for them, so just giving money back on such an expensive food without knowing what happened would cost them a lot of money.

    In the future, I would keep all your bags until you’ve used up the food. Thats what I do. I do it incase of a recall, even though I feed Fromm which has never had one, but also for these reasons, in case I were to get a bad bag.

    Hopefully you aren’t too turned off to discontinue feeding Orijen. It’s a very good food and this is honestly the first I’ve heard of any problem like this, so maybe it was a shipping issue or a storage issue on the retailers end.

  • Crazy4dogs

    Haha Tammy! Mine would definitely eating PB&J too! 😉

    I would mention it to your local store’s reps. Couldn’t hurt!

  • Storm’s Mom

    Hi Tammy, didn’t mean at all to imply that you would :-) Was just asking aimee if she’d recommend everyone else do what she did at that expo, given the chance.

    Enjoy your holiday weekend, too!

  • Tammy

    Oh gosh, I would not make a scene if that is what you mean, lol! I did not think Aimee was suggesting I do what she did, just relaying her own experience. I wouldn’t mind speaking to one of their reps, one on one, at the feed store I normally shop at. The store keeps records of the products you purchase, it would be easy to show it is a food I routinely purchase. Not because I expect anything at this point, just to hear their perspective.

    I am fortunate that I can afford this costly mistake even if it does sting. My dogs are my world and when I say they often eat better than I do it is pretty much the truth, lol! I told my DH when it happened he was eating pb&j for the next 2 weeks!

    Thank you everyone for your opinions and experiences. I am very grateful for your input. Enjoy your holiday weekend!

  • Storm’s Mom

    Yeah, at a “limited admission pet expo” with lots of potentially fairly influential people milling about within earshot of any problem that may be voiced about a product, the level of service you’d get would probably (have to) be pretty darn good regardless of whether or not you had proof. Not sure what that has to do with this situation? Are you suggesting Tammy (and everyone with an issue with a pet food product) ambush a pet expo??

  • aimee

    Hi Tammy,

    In the only experience I have ever had with a food, I had no proof of the problem. Repeated purchases of raw food had freezer burn. The first bag I just chalked it up to chance but then the next bag was the same. The store I purchased it from just said ‘Well no one else has complained”

    The company asked where I purchased it and then gave me 4 coupons, each for a free 6 lb bag of frozen product.

    I may have gotten such good service because I was at a limited admission pet expo.

  • Crazy4cats

    Yes, the whole situation stinks. I would have been upset too. That is a lot of money down the drain. After understanding the situation better, I agree that maybe they could have done more for you since you would have had so far to drive to return it. Too bad there are so many people that do try to abuse return policies making it harder for honest people to be treated fairly. Good luck to you!

  • Tammy

    I didn’t even bother calling them after the fiasco with Orijen customer service, lol! Definitely an expensive lesson learned!

  • Tammy

    That would have been a great option if it was possible. If you read the other replies above they will explain why it was not. Thanks for your input though!

  • Tammy

    Nope, it happened upon opening the bag for the first time.

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