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John MMember
I recently ordered Nutra Thrive for my English Bulldog. When I opened it for the first time I noticed that it was clumped together, like a jar of gravel instead of powder. Then I read the manufactured date of 11/28/2018 on the bottom of the jar. This product was already 17-months old. I contacted customer service about a refund and initially the rep tried to assure me that the effective life of the product was 18-months and since it was a 30-day supply I should be finished with it before it expired. What an insult! I asked for a refund and was eventually given an RMA number and instructions for returning the product, with me paying for the return shipping. I insisted that I should not have to pay return shipping when they were the ones that sent the old product. In the end I shipped it at my cost and was given a refund for the product price. I can’t provide feedback good or bad for the effectiveness of the product but my experience with Ultimate Pet Nutrition was not good at all.
- This reply was modified 4 years ago by John M.
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Premier Š”asual Dating – Authentic Maidens
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by BrianPabKD BrianPabKD
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Homemade Beef & Quinoa Dog Treats with Coconut Oil
by LuluandMango
2 days, 9 hours ago
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Raw Meat + Munchbird Dog Treats Food Topper + Goat Milk
by LuluandMango
2 days, 9 hours ago
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Which automatic pet feeders is the best
by Penthouse Paws
2 days, 21 hours ago
Recent Replies
- Justine Mitchell on Dog food with NO FISH ingredients?
- LuluandMango on 3 dog treats for review, please.
- LuluandMango on 3 dog treats for review, please.
- LuluandMango on 3 dog treats for review, please.
- LuluandMango on 3 dog treats for review, please.
- LuluandMango on Raw Meat + Munchbird Dog Treats Food Topper + Goat Milk
- camila johnson on Vidalista black 80 | For Best ED Treatment | GOrxPills
- LuluandMango on Looking for puppy treats
- LuluandMango on Looking for puppy treats
- LuluandMango on Looking for puppy treats
- LuluandMango on Dream-bone treats anyone?
- LuluandMango on Dream-bone treats anyone?
- malomurd on Feeding Behavior w/ 2+ Pets
- akhi14 on Probiotics and canine colitis
- hemac on Stella and chewys wild red raw kibble or open farm raw mix?