Oh Naturella-
I agree, she had no right to rip up your coupons wether they were usable for that transaction or not. I’ve never heard of that before. I hope you can let this bad incident go and focus on your school. Don’t let an ugly experience like this affect you for too long. It’s not worth it. I’m not saying not to report it. You probably should and might even get more coupons to smooth things over! We all know you are a great person and were not trying to do anything wrong. Coupon policies have nothing to do with how many pets you have. They should be black and white. But, working for a retail company, I know that not everyone is always trained properly. And not everyone is equipped to deal with customer service very well. Are you done with your finals yet?
