[Shayne, Ultimate Pet Nutrition]

Hi Pat, Shayne here from Ultimate Pet Nutrition. I’m really sorry to hear about your dog’s reaction to Nutra Thrive. It sounds like your pup might be allergic to an ingredient in it. We do always suggest that our customers consult their dog’s veterinarian first, prior to starting any new product. I’m really sorry to hear that you both had to go through this but I look forward to making this right. I would like to issue you a full refund right away. Just e-mail me at [email protected] and I’ll begin the refund process. Again, I’m really sorry about you and your pup’s experiences.