Maybe so. But what Iām saying is that this siteās affiliation to Chewy and the BBB rating have no relevance to the fact that it is a common practice of many businesses to delete posts and ratings on their own sites that would have a negative impact on their business. Iāve even seen this on Amazon. There was a particular product that had about a 2 star rating that went to about 4 practically overnight. When I checked backā¦ many of the negative reviews mysteriously disappeared. But this isnāt something that would be reflected on a BBB page.
Chewy may be reputable. Iām not arguing that. They sell products to customersā¦ they donāt make them. They may well be reputable in their sales. But the question isā¦ are they deleting their negative reviews? Maybe soā¦ maybe notā¦ but whatever they decide to do, it is actually their legal right to do what they want with their own siteā¦ regardless if it seems kosher or not.
