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Well the Merrick won’t work as I forgot my female basset won’t eat sweet potato. Back to the store again. In the meantime, my female got very sick and after a $312 vet visit, she has intestinal inflammation. They put her on anti diarrhea medicine and ID canned food for 5 days. No way am I giving her anymore of the Acana. I have to assume all of the stomach upsets over the past 2 months (which is the amount of time they have been eating Acana) have been a result of this food being stored improperly during shipment. I told the vet about the temperature requirements for the food and she was shocked. You try to give your pets the best and it backfires!
Hi, Patricia. My dogs never actually get sick, they just eat grass to calm their stomachs. So I think it is more of a sour stomach than an actual upset stomach. They are basset hounds and produce a lot of bile on empty stomachs so they are fed 3 times a day. I returned the Arcana and am going to transition them over to Merrick Grain Free Chicken and Sweet potato. I was telling my ex-husband about the temp requirements of 50 – 70° and he said in all his over 2,500,000 miles of driving semi delivering cross country he has never seen dog food delivered in a climate controlled truck. That there is no way it would be delivered in the summer and meet the 70° requirement. I voiced my concerns to Champion but they were not able to offer any assurances that these temperature requirements are being met.
Two bags last me 5 weeks, which is why I purchased two. I keep it in a sealed storage tote as well but I know there are times when it gets up in the low 80’s in the house if the humidity is low and the air is off. I am more concerned about how it is handled by the many hands it passes through before it gets to mine. Case in point, it is in the 90’s today and when I went to return the two bags, the pet food store had no air, it was broken. So obviously the dog food is not being stored properly. I told them the two bags I was returning had been in the heat for days but I am certain they will put them back on the shelf. I have no problem with the Acana brand, I agree it is exceptional dog food. But I think the temperature requirements are not realistic.
