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Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 12, 2015 at 7:44 am #63759 Report Abuse Edit Post Visibility
    Case
    Member

    Is our yearly subscription self renewed? Where can I see my original sign up date?

    January 12, 2015 at 5:19 pm #63810 Report Abuse Edit Post Visibility
    Mike Sagman
    Keymaster

    Hi Case,

    We no longer offer an automatic renewal option. So, your credit card will not be charged.

    However, you will receive an email notification once your membership expires — and you’ll be given an opportunity to manually renew, if you’d like.

    To retrieve your original registration date, please contact Member Support and we’d be happy to look it up for you. Please be sure to let us know the email address you used when you signed up. Hope this helps.

    January 28, 2015 at 2:12 pm #65231 Report Abuse Edit Post Visibility
    Matt R
    Member

    Glad I found this as that was my exact question. Would be worth it to add this information to the membership terms & conditions or FAQ’s. Thanks.

    January 28, 2015 at 2:29 pm #65233 Report Abuse Edit Post Visibility
    Mike Sagman
    Keymaster

    Hi Matt R.

    The most common questions about membership are already answered on our About Editor’s Choice FAQ page.

    They’re also mentioned in paragraph 8 of the Membership Agreement, too. Sorry for all the legal jargon.

    Hope this helps.

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