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Solid Gold Contaminated with Bugs
- This topic has 3 replies, 3 voices, and was last updated 5 years, 8 months ago by
joanne l.
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AuthorPosts
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Greg S
MemberI have been using Solid Gold food for over 20 years. I was planning on switching my German Shepherd puppy from Wolf Cub to Wolf King. When I recently opened up my first bag of Wolf King I discovered contaminants and bugs in the food. I left 4 voicemails with no phone call back, and even left a voicemail for the president Bob Rubin. I did receive a rambling email that meant nothing to me and a replacement bag of their dog food. I simply wanted a dialogue about the Wolf King dog food to reassure me if this was safe for my dog to consume, and if they have had any previous complaints. I did not want a long cumbersome email that took more of my time to read than a 2 minute phone conversation. Has anyone else had problems with communication with Solid Gold? I will be ceasing to use Solid Gold due to the fact that they couldnât take their time to return my phone call. They have lost a long term customer. Greg
pugmomsandy
ParticipantContamination can happen at many points during or after processing, at the distribution center and at the retail store. Have you tried to get a refund from the retail store and get another recipe from a different lot?
Greg S
MemberI returned the food to point of purchase for refund. Solid Gold’s customer service is lacking, you do not have access to live customer service rep, nor do they call back. Inexcusable and main reason I’m discontinuing use of their food.
joanne l
MemberI think that food is made by Diamond. I hear a lot of people don’t like Diamond.
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Search Forums
Recent Topics
-
Current promotional codes for online casinos in Poland
by
Adam John
3 days, 16 hours ago -
Acid Reflux
by
Sarah S
1 month ago -
Hip and Joint supplements
by
Judy R
1 month ago -
Innovations in pet care
by
Troy Lex
1 month, 1 week ago -
Good dog food for almost 16 year old with elevated liver enzymes and beg kindey
by
Kelly S
2 months, 1 week ago
Recent Replies
-
Goody Goodrich on Badlands Ranch Superfood Complete
-
Adam John on Current promotional codes for online casinos in Poland
-
Elliot Wilson on Current promotional codes for online casinos in Poland
-
Futsum Abraham on Cane Corso lipomas
-
Evans Shane on Badlands Ranch Superfood Complete
-
Victor Renaud on Food mix recommendations and homemade food book recommendations?
-
Rachael Baum on Supplement recommendations for Cushing’s Disease?
-
Victor Renaud on Large and Giant Breed Puppy Nutrition
-
Emma Monty on Large and Giant Breed Puppy Nutrition
-
Mike Killion on symptoms worsen on hypoallergenic
-
Mozelle Koss on Your recommended brands
-
Mozelle Koss on Expiration on kibble question
-
Adam Bee on Hip and Joint supplements
-
Barb Conway on Acid Reflux
-
Adam Bee on Need feeding advice please