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Login/Cookie Problems in Reviews Section
- This topic has 2 replies, 2 voices, and was last updated 12 years, 6 months ago by
sisu.
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AuthorPosts
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sisu
ParticipantI am having difficulty posting in the reviews section.
Chrome 23.0.1271.97 m. Cookies are set to allow local data to be set, and block 3rd party
cookies and site data. Exceptions are disqus.com and dogfoodadvisor.comI can log in at the forum with no difficulty. Rather I have logged in from the forum or
not the warning box remains on all review pages. “Warning: A browser setting is preventing
you from logging in. Fix this setting to log in” Attempts to log in directly from any
review page results in an invalid password message. I am 99% certain the correct password
is being used. Thinking I could be wrong I did attempt to change the password from a review
page login. The email with instructions has not been received. It is as if the review
section does not see the password used in the forum. There is no difference if AdBlock and
Avast are disabled.Changing the browser setting to accept 3rd party cookies removes the cookie warning message
from the review pages but the invalid password message remains. This indicates that part of
the problem is that the Disqus software does not see the cookie exceptions.I have opened/closed/rebooted so many times that I am confused. I did manage to post one
reply on a review page. I think I had logged in at the forum. Then, went to reply at the
bottom of the post to which I was replying. At the post as selection I entered my email
address or username and password which allowed the post to go through. I am fairly certain
the browser setting warning message was on the screen when the post went through. Tried to
post another reply tonight. It appeared as if it had post but is not on the Nutro Natrual
Choice (dry) page.It is as if the forum and reviews sections are using different software. The login,
password and perhaps the email address from the forums section is not seen by the reviews
software. The reviews software knows my username exists because I attempted to register
after having registered at the forum. The reviews software apparently is not reading the
cookie exceptions.The only idea I have at this point is that the reviews software requires a more secure
password than used when registering at the forum. Thus, it reads nothing beyond the
username.Mike Sagman
KeymasterHi Sisu,
I found your comments in the Disqus spam filter. Not sure why this happened to you. However, posting the same comment repeatedly tends to make the problem worse. If this happens again, please send a message using the Cantact Us link found in the footer of every page on our website.
Eventually, the system will “learn” you are a safe poster. Hope this helps.
BTW, I also noted you were able to eventually post using Disqus. Thanks for your patience.
sisu
ParticipantThanks so much for your response. If I understand correctly, if a message does not go through directly to the reviews or forums sections it goes to a spam folder where you will get it posted. The duplicates were happening because I thought the problem was on my end. I would try to post again as I made changes in the browser settings.
Hopefully, this will resolve itself soon.
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Recent Topics
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