Final Update
Here is a copy of the email I just sent to Steve Brown and his Manager Chris Gelalich. I am happy that some of you received nice treatment from Steve but I have received nothing but horrible customer service. I will not be contacting them again.
“Hi Steve and Chris,
It is now 1 month since I first contacted you about my problems with the 135 single serve dinner mixes I bought. It is also 2 weeks since Chris made the following promise “Send my your shipping info and I will send you 3 bags to try out at n/c.” I sent the shipping address the same day. I still have NOT received anything from you guys. So I will not be doing any further business with Steve Brown or his company due to the horrible customer service and 1 month runaround I have received from both Steve and Chris.
Sincerely
James”
8 months ago
