[NectarMom]

Yes my dogs got Pancreatitis on the Duck from Darwins because Darwins told me and it states on their website that duck is lower in fat than Turkey. We were on their turkey meals for 6 weeks without any issues and then when we fed the duck meals BAM Pancreatitis. I am not saying that Darwins is a BAD Company and it may agree with some others dogs but trying the duck with 2 of mine caused Pancreatitis. I was only feeding Darwins and nothing else so I know it was the duck in their meals.
The customer service is not up to par and everytime I eventually got someone on the phone ( very rare) they were very short with me. When you own a business and want to sell your product you have to please the customer to some extent. If I call you and leave a message on your answering service I expect a call back and when I don’t get that then it is horrible customer service to me and then that proves to me that they are not in it for the animals but to make a damn buck.

Hare Today called me back the same day and even though she was busy she answered all my questions in a pleasant manner and to me this does matter when purchasing from a Company.

Today is our first Day trying Hare Todays Rabbit and so far no reactions except one of mine would not eat it but we are still going to do Raw part time and Brothers Turkey and egg part time and see where we go from there but we are in no rush.

• This reply was modified 11 years, 10 months ago by NectarMom.