HDM
We know you’re crazy…about your dogs. I don’t think that anyone doubts your experience with Darwins. I think we’ve been lucky to catch them at the right time and you’ve been unlucky to catch them at the wrong time is all. They obviously have good customer service some of the time and not the rest of the time. Every single time I have called, I have talked to the same person, which leads me to wonder how small they really are. If only one person normally answers the phone, then there are bound to be times when they can’t get to the phone.
I love Hare too. I’ve only ever emailed them with one question and it was a weekend evening, so I knew I wouldn’t get an answer until Monday. Boy, was I wrong. Tracy got back to me with exactly the info I needed really quickly.
