[theBCnut]

I would say that you are right about the BPA and they are deceptive or the person on the phone is pig ignorant. Which, unfortunately, is a real option. Before you start making your own food, make sure you do the research. An unbalanced raw food may be worse for your dog than a little PBA. The easiest way to get started is to buy one of the premixes that you just add meat to. That gives you time to research more, before you are completely making your own.