No problem! I’m like you though, I’m terrified when I hear about dogs dying or getting sick from eating some food or treat or whatever, which is why I avoid any china food products for myself and definitely my pets. It’s hard work and very expensive keeping up with the research and only buying top quality dog, cat and chicken foods, but hopefully this keeps everybody healthy for as long as I am able to keep them here on earth with me. I think 90% of vets and even human doctors are old school, unfortunately, which is why I always try to find safer, alternative treatments to health issues for all of us. As far as ozbo.com goes, a quick visit to the Better Business Bureau’s website would have saved me a lot of hassle, but I had a good first time experience (I think that’s their catch), so I thought they were a good company. Wow, was I wrong!! Once Amazon and Vitacost and some of the stellar customer service focused companies set the bar, one forgets that there are other companies that are only interested in your money, not your happiness or possible repeat business. Or the fact that unhappy customers tell waaaaay more people about their crummy experience than they do their good ones. Glad their business is booming so well in these tough economic times to warrant such awful service that they don’t care about my $82 order every 2-3 weeks for months.
