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#19724 Report Abuse
InkedMarie
Member

I sort of disagree with NectarMom. Yes, customer service does suck in ALOT of instances but I personally could not feed a food if I emailed more than once and got no answer and especially if the person answering the phone couldn’t direct me to someone who knew the answer. One raw food here got very good ratings but there is a warning in red lettering from dr mike, saying how bad the customer service is.

What would happen if your dogs got really sick and you got no answers? Would it matter how good the food was? For me, customer service is very important.