Pam L, they just don’t get it. Or want to admit that their “process” is hurting dogs in minor to major ways. It is always best to avoid dog food with any added “fish oil” anyway since it starts to go rancid as soon as the bag is opened. If the dog needs it, supplements can be given with much fresher and healthier results. They don’t want any responsibility whatsoever on this issue. In order to resolve an issue, a problem has to be acknowledged. Very unfortunate for pets and their pet parents watching dogs suffer.
