[C4D]

David T,

I went back and read through your links and I still find them unclear, but I may be missing something. I do find several problems with your site. You state that you carry premium foods, yet the only choices you have are very limited (2 choices of dog food, not 4) subpar options, something I would never choose. So I would be paying $39/month for nothing I would buy. You state that you are different as I can schedule whenever when I want. I am signed up on a website for autoship and yet I can go back and change my delivery to a different time, any day I choose, sooner or later than the original autoship date. I can also change the products I want. So how is your ordering policy different?

I find it very difficult to believe that you would carry a true premium brand (Orijen, Acana, Wellness, Merrick or Fromm) as shown on your site and sell that for unlimited shipments of large bags for $39. A medium size bag of many of these brands sells for more than $39, yet you say the customer can order either a medium or large bag. I think most customers would be ordering large bags of the premium food that costs $100+. I see you do have a requirement of ordering 2 days after receiving the shipment. I’ve ordered online from several sites and some delivery times are better than others. Some come in a couple of days and others come in several weeks. Unlimited is without any qualifications but you have qualifed it by adding a requirement that seems to disallow unlimited bags ordered. This in itself is a bit deceiving.

http://dictionary.reference.com/browse/unlimited

I’m sorry, but this still doesn’t make sense as a business, which does appear that either you are very inexperienced in business or it’s a shady operation.

• This reply was modified 10 years, 1 month ago by C4D.
• This reply was modified 10 years, 1 month ago by C4D.