I only very recently started buying canned food online, because I was worried about getting damaged merchandise, but all of the local stores have started to really raise prices so high that I can get a very substantial discount purchasing online and I am on a pretty tight budget and I use a lot of canned cat food so it was worth it to try. So far I have ordered 4 months worth, so 4 orders, 1 from Pet360, and 3 from Chewy and I have been really very pleasantly surprised. Now I did get one case of Wellness canned cat food (the big cans) that had 3 cans that were severely dented, so I contacted Chewy and they sent me a new case for free (all of the cans were 100% perfect in the replacement case) right away, so it arrived 2 days later, and they didnt ask me to send anything back or go through any of that hassle. They just suggested that I consider donating any of the “salvageable” or bonus cans to a shelter. It worked out being like 9 free 12.5oz cans of which I put 6 in my donation box (just being honest), but I do buy a lot to donate, I currently have about 75 cans of various sizes to bring in as well as about 30lbs of dry food. So the long and short is that I have been pleasantly surprised so far.
