[Mike Sagman]

To theBCnut and Any Else That Had a Problem with Our Signup Process,

I’m truly sorry you’ve had problems with the signup process. I really wanted this to go smoother than it did for you. Please don’t worry about the renewal. You’ll receive an email reminder from DFA about 15 days before your subscription expires. So, you can login and cancel your membership at any time.

In addition, I’m also sorry about the glitch on being able to get the lower price. If you paid the full regular fee, please click the link below to reply to Member Support with your name and email address.

That way, we can adjust your subscription to the lower 14.99 price and refund your credit card for the full 5.00 overcharge.

/support/

Hope this helps make up for the rocky start.

Mike

• This reply was modified 11 years, 1 month ago by Mike Sagman.