The dog food is great. My dogs like it. They are very picky eaters. The customer service is terrible. I read reviews warning of ever signing up for a subscription because Dr Marty will continue to charge your card once you cancel and will charge incorrect amounts. I took the risk. Bad idea. I tried to place my subscription on hold. Got sent more food anyways and charged. The next month, same thing, but different amounts of food and prices. SO sad. The people who handle the customer service calls are always super friendly and polite, but the whole thing is a scam. I am very disappointed. This place is either EXTREMELY unorganized or running a scam. Either way it’s really a shame.
When I try to leave a negative review on the Dr Marty site, it won’t let me. WOW, that’s so many levels of wrong!
4 months, 3 weeks ago
