My problem with Fromm isn’t grain free vs with grain formula. It’s that THEY CHANGED THEIR FORMULAS WITHOUT TELLING CUSTOMERS. I fed Surf and Turf for a decade (die hard fan of Fromm) and all of a sudden my dogs didn’t want the new bag and both were barfing. I contacted Fromm and they told me they reformulated all the 4 star recipes. That info coming after the fact didn’t do a damn thing to help me as my senior dog couldn’t handle the issues the change caused and in 36 hours he was dead. 14 years and 5 months together ended in 36 horrible hours and with $1500 in vet bills. I’m still devastated 2 months later.
I will never use Fromm again. They violated my trust. They ended my beloved Pip’s life prematurely and in an awful way. They made my Ollie sick. No second chances when this is how you do business. I have subsequently learned another dog in my circle also got sick and the owner talked to Fromm and was told this was the first they heard of any issue. That was a month after my dog died and my correspondence with Fromm about what happened. I have the entire email exchange to back up what I was told and what happened to me and my dogs.
So, feed Fromm, but you’ve been warned.
1 month, 3 weeks ago
