Hi Tt G, I’m Shane from Ultimate Pet Nutrition. I’m so sorry to hear about your friend’s pup’s experience. I would like to get more information from them so we can report this to our Adverse Reactions Team. This is not a common reaction of Nutra Thrive, so we take reactions like these very seriously. Can you please have your friend contact me at [email protected] with specific details? I’d also like to issue them a full refund. As you mentioned, as with all supplements, some work well for certain dogs and not for others which is why we offer a 90-Day Money Back Guarantee. I look forward to hearing from your friend and getting to the bottom of this.
