[Cathy F]

Regarding Fromm, folks may want to consider the following, which is the text of an email to me dated May 14, 2019:

Thank you for contacting Fromm Family Foods.

Over the past few months , we have updated the Four-Star formulations to support the longevity of our foods. Each recipe is formulated with consistent, quality proteins and ingredients. A meticulous attention to detail and hands-on approach to manufacturing ensure safety and consistency with every bag.

To verify if you received a new formulation bag, the new recipe will have salmon, fish broth and chicken as its first 3 ingredients.

Please let me know if you have any additional questions,

Kind Regards,
Susan

Fromm Customer Service Team
Fromm FAMILY FOODS | Mequon Office
13145 Green Bay Road
Mequon, WI 53097
Phone 800-325-6331

I am sharing this because I fed Fromm for more than 10 years because my picky, sensitive tummy little dog loved it and when I got him a brother he loved it too. 10 days ago I bought a new bag of Surf & Turf. Neither of my dogs wanted to eat it and both got sick, so I contacted Fromm and got the above response. Last night I had to euthanize my 14 year old dog due to complications brought about from getting sick on the Fromm. It’s been the worst experience of my life. Fromm has made no notice of these food changes and my local store told me today they only learned of it when customers started complaining their dogs were getting sick. I was the biggest fan of Fromm and I will never, ever trust them again.