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Reply To: Earthborn Primitive Natural ingredient change?
Thank you so much Christina for the response. That exactly mirrors out situation. I contacted Earthborn and they said their ingredients had not changed recently, but as you said the food looks different (different color too). Below is their response. We stopped our dogs on it completely and have slowly introduced them back to it and they are doing okay now.
+++++++++++++++++++++++++++++++++++++++++
Hello Dave,
We have not made any recent changes to the Earthborn Primitive Natural formula at this time.
Thank you for contacting us. We are sorry to hear that your pet is not feeling well. If you can supply me with the bag size and date code on the packaging, we can better investigate the issue. The date code will look something like this: 02/Feb/17 M-1 L-1 B-15 With that code, we can determine exactly when the food was manufactured and check manufacturing records and batch samples.
All of our products are 100% guaranteed, so you can return the food for a full refund or exchange. We want you to get a bag of food that you can feed.
We are truly sorry that you have had a less than perfect experience with our food.
Shawn H.
Customer Service
Earthborn Holistic
http://www.earthbornholisticpetfood.com/dog-food-formulas
Shawn H.
Consumer Affairs Coordinator
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Recent Topics
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Discover Top-Quality Pet Products at Petbayaus
by
watohin814 watohin
6 hours, 46 minutes ago -
Path of Exile 2 Currency Guide: How to Build Wealth Efficiently
by
Richard Simons
10 hours, 30 minutes ago -
How to Earn 100K+ Dune Awakening Solari with Radiation Suits
by
Richard Simons
11 hours, 9 minutes ago -
Exploring the World of Poptropica: A Timeless Adventure Game for All Ages
by
James Williams
13 hours, 10 minutes ago -
Best Biography Writing Services
by
juliaa smith
1 day, 14 hours ago
Recent Replies
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Lily Harden on Path of Exile 2 Currency Guide: How to Build Wealth Efficiently
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alice belinda on IGGM-Mecha Break: Game Content Display
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auer anna on Best Biography Writing Services
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Jerome Murphy on IMHA dog food help please!
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Jerome Murphy on Homemade dog food questions
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Ashley Morrison on Cat Lane review
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Hazel fadi on Food mix recommendations and homemade food book recommendations?
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Ellen Helen on Wordle Unlimited: The Addictive Word Game That Never Ends
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shrew kppu on Frontier pets affiliate link
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lobster kkmu on Affordable Booklet Printing Company
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Hazel fadi on Dog food Recommendation?
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ZHURAVEL ANDRIY on My Standard Poodle has only one kidney
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ZHURAVEL ANDRIY on My Standard Poodle has only one kidney