[Randy H]

Hi all. Sorry, this is a bit long, but I’m posting in this sub-forum because I’m not sure where else to post, and I would like everyone’s opinion on how I should address this.

The short version. Who should I contact if a DFA reviewed dog food indicates an issue with an ingredient, the manufacturer’s page also shows that ingredient, but the linked Chewy product page does not show that ingredient nor showing the correct ingredient list? Should I contact DFA because they have paid links to the sales website? Chewy because they should be responsible for accurate listings? Or the manufacturer? Or am I thinking to hard about this and should move on?

The longer version? I read the DFA review of Jinx Grain Free Canned Pate Dog Food <https://www.dogfoodadvisor.com/dog-food-reviews/jinx-grain-free-pate-canned/&gt; and noted that they downgraded the score of all recipes due to one of the recipes containing menadione, which according to DFA is a controversial form of vitamin K. I am interested in the Jinx pate canned food to add to my dog’s kibble due to cost, being a pate and the decent review of two of the recipes, but since the review was not specific about which recipe had the offending vitamin, though the grain-free salmon pate had the lowest score, I decided to follow the review provided link to the Chewy product page and look at the ingredients list of each of the Jinx chopped/pate canned recipes. None of the Chewy provided ingredients lists for the 3 recipes showed vitamin K or menadione in any form, so I decided to look at the Jinx website and sure enough the grain-free salmon pate ingredient list contained menadione sodium bisulfite complex. The other major issue to me is that none of the Chewy ingredients lists for the 3 Jinx recipes were accurate when comparing to the Jinx website. This would seem to be a huge problem.

Thanks for everyone’s input.

[George Lawson]

You’re not overthinking it — that’s actually a good catch. In this case, the manufacturer should be your first contact since they’re ultimately responsible for the official ingredient list and product formulation.

Chewy just lists what the manufacturer provides, and Dog Food Advisor (DFA) reviews based on that info or what’s on the label at the time. Sometimes updates or reformulations don’t get reflected everywhere right away.

So:

Contact the manufacturer to confirm the current ingredients.

Then you can let Chewy know if their listing is outdated.

DFA doesn’t control those product pages, so no need to contact them unless their review itself is factually wrong.

[Owen Arnold]

You’re not overthinking it. With pet food, the accuracy of the ingredients is a health issue 2 player games, not just a minor detail. The fact that the ingredient list on Chewy doesn’t match the manufacturer’s website is concerning and needs clarification.

[Author]

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