[InkedMarie]

Gemma, I’m glad you like the food but being a small company is no excuse. Others have either gone days before getting an email response, one person said she called numerous times and their mailbox is full. That is not acceptable. I don’t care how good a food is, if you can’t get anyone to return an email or phone call, that’s very poor customer service. If your dogs all of a sudden got sick on the food, you want an answer now, not later