[theBCnut]

All my training in how to deal with clients was on the job, so you are right, vet techs don’t get proper training in that area. They should know what symptoms to be aware of in a life and death situation, which this isn’t. And they should be able to tell the owner what to watch for to determine if the dog should be seen sooner, which may very well be the case here.

If the lump grows or changes in any way besides disappearing, I would want my dog seen sooner, even if I had to go to another vet.