Don’t get sick of me. ALSO, when you order from Big Dog Natural each flavor of food comes in individual bags about the size of a quart of milk so that the food stays FRESH! (This is better than a large bag of food). In addition to that they TAPE around the entire shipping box to ensure freshness and that nothing enters the box (like bugs on a UPS truck or similar). So it is all CLEAN and FRESH. If you call and talk to customer service you will FEEL the fact that this is a small company and they CARE. Clearly, producing a high quality food is what they are about. I am obviously impressed with them because of the quality control details that are carried out BECAUSE they are not a large factory! Last week I placed my second order on line. I wanted more bags of TRIPE bec my dog went nuts over it. That same day they called me to say that the WAY I HAD ORDERED was costing me MORE MONEY and I am getting less food for the dollar spent! YES! When did any company ever call you to say that there is a way to order that will get you MORE PRODUCT!???
So they REWROTE the order so I would get more food. You will see if you go there that they have “Packages” that you can order cheaper, rather than ordering a lot of different individual food bags.
Think about that. They did NOT have to bother to call little ole me in NOrth Carolina!
Things like that matter to me and offer INSIGHT into who you are dealing with.
2 months, 2 weeks ago
