[Mike Sagman]

I’m sorry to hear Editor’s Choice is not what you expected. For it has never been my intention to do anything but work hard for you and be helpful.

Choosing brands for Editor’s Choice is not so easy and is based (in good faith) on as many facts as I can put together. And I’m perfectly willing to disclose those facts when appropriate.

However, it’s also based upon subjective opinion and hunches based upon everything I might personally know. Yet sharing these unprovable notions publicly would be irresponsible — unfair to the companies and misleading to readers.

Please read our FAQ section carefully. Nothing has changed from the very first day it was published — or the day you joined. If you truly believe I’ve given you less than I promised you in that FAQ, then you have every right to cancel your membership. To do so, please follow the instructions in that same FAQ and I will be more than happy to refund your money.

• This reply was modified 11 years, 9 months ago by Mike Sagman.