He does not properly label his food in accordance to USDA laws is not licensed by USDA to manufacture pet food. Will substitute if out of something you ordered without contacting you. Changes recipes without notifying you this can be a problem if your pet has food allergies or medical issues restricting certain proteins. He refuses to say where he gets his meats from. does not have an employee stay at any delivery site to handle any issues with orders. Also heard some complaints that they do not follow acceptable delivery times deliver when they want not at prearranged time.
