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Reply To: Cat Lane review

#221256 Report Abuse
Ashley Morrison
Participant

RUN RUN RUN

This woman is crazy. My experience with her was identical to everyone else’s here.

Her messages make no sense half the time, and she blames her poor communication skills on anything and everything. My dogs kidney values have been elevated since I’ve been using Cat’s recipe, and I cannot confirm or not that the food is the cause. Cat told me she can’t read bloodwork, and when I fired her for a board certified nutritionist, she claimed she can obviously read bloodwork and tailor the recipe to my dog’s needs.

When I asked for an updated nutritional analysis as we made some changes from rice to quinoa, her reply was “I’m surprised your board certified nutritionist can’t just do this.” And then told me she can for $50. I asked for a breakdown of how she used the 5 hours I paid for which was supposed to be for 2 recipes and 1 herbal tincture. She had developed for us, a single recipe. She claimed the rest of the time was spent emailing me.

Her attitude is atrocious, her customer service skills are non existent, and I would never buy another service from her again.