Hi Colleen, Shayne from Ultimate Pet Nutrition here! Thank you for the recap of your pup’s experiences with Nutra Thrive. I’m really sorry to hear about your two dog’s experience. This is not a common reaction to Nutra Thrive so I’d like to get more details from you so I can report this to our Adverse Reactions Team. I am happy to hear that one of your dogs is experiencing benefits from Nutra Thrive, though. As with all products we do understand that they may work well for some and not for others. I can absolutely issue you a full refund for the products that did not sit well with your dogs. Please e-mail me at [email protected] so I can begin the refund process right away. I look forward to hearing from you and making this right!
