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Reply To: Trying to get answers from Primal customer service

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Reese B
Member

@Patricia , no, the freeze dried fat content is not the same as their raw. It should be 17% fat in the freeze dried if it was the same as they raw. If you re-read my email exchange with Primal, they admit that the fat content is different in both.


@aimee
you’re right, I just get so angry when pet food companies blatantly lie. Since this whole grain free scare, I’m totally at a loss at what to feed my dog (who has allergies to grain) Trying to find a substitute food without grains or legumes has been a nightmare. Then, when you think you found one, they can’t give straight answers about their products…soooo frustrating!