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Reply To: Trying to get answers from Primal customer service

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Reese B
Member

I totally agree Aimee. It’s so hard to find an honest, reputable company anymore.

My favourite part of Primal’s response was:
“While we are required to list guaranteed analysis information in terms of minimums and maximums, the values we’ve chosen to post are not actually a minimum or a maximum”

Seriously?! They’re required to list minimum and maximum levels but they’ve chosen not to?! Are they even legally allowed to do that?
I thought they HAD to have minimum/maximum levels stated.