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Reply To: Trying to get answers from Primal customer service

#120042 Report Abuse
Reese B
Member

Hi Patricia,
The rep doesn’t know what they’re talking about.
The raw and freeze dried are not the exact same thing. The freeze dried has a higher fat content. If they were exactly the same, the fat for the freeze dried rabbit would be 17%, not 28%.

I still haven’t heard back from them. I’m done with primal. I will not buy a product from a company who can’t/won’t answer basic questions about the nutrition of their food.