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Reply To: No Hide Chews

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aimee
Participant

Recently what came to mind is if there are problems in one area of a company there may be problems in other areas as well. I went to several stores that sells No Hide Products. I took my kitchen scale with me and started weighing the No Hide products. In nearly all cases the product did not meet label weight.

The longest chews are labeled as 9 ounces (255 grams) but a few were are labeled as 4.9 ounces ( 255 grams) Obviously 255 grams can not be both 4.9 ounces and 9 ounces, 4.9 ounces is ~139 grams. The chew weights varied. The lowest weighted chew was 109 grams and the highest 155 grams. None met label claim of 255 grams.

Other sizes had problems as well. For the middle sized chew, labeled 85 grams, weights varied from 61-74 grams. The smallest size reported at 51 grams varied from 38 grams to 71 grams.

The packaged twists labeled at 85 grams were pretty uniformly between 64-66 grams and considering there wasn’t a way to weigh the packaging the true weight of the contents would be lower than this.

Before going to the stores I put brand new batteries on the scale and I weighed out some standard measures and found the scale to be accurate. I also weighed out various other items in the pet stores all which were at label claim.

From this small sample at three different stores it appears that the company has serious quality control problems. It would be interesting to me if others do or do not find similar weight issues in their areas and report that information here.