WOW Really?? I always get a response from Mr Brown. I actually just got an email from him today after asking him a ton of questions and he responded with such kindness and very concerned about my dogs Pancreatitis situation. I just bought his book and 3 bags of the mix because I plan to make my dogs meals myself. I have not gotten the book or mixes yet but I just placed my order over the weekend so I am sure sometime this week it will be here. It looks as though to me that they tried to make it right with you and you did not even give the product a try. No one is perfect as this is not a perfect world and things happen. I don’t give up or complain unless it is effecting the health of my furry friends. I will let those know how it works out for us.
