Don’t be afraid to stand your ground when dealing with grumpy cashiers! As a chashier, we may not particularly like people who don’t know exactly what they’re doing with their coupons, but they’re not going to learn if we don’t teach them what goes against the coupon policy and what doesn’t. It’s much easier to (politely) teach them what’s right than it is to deal with it over and over again (unless of course they get rude first, then I dump them off on the nearest manager because I’ll be rude back if I’m not careful– I don’t take attitude well LOL). It’s one thing to get irritated when someone comes through over and over again and intentionally tries to screw the store over, but you’ve done nothing wrong, and you’re just trying to get the best bang for your buck. There was no reason for her to do any of that. Don’t take her attitude next time you see her! I still think you should report her to corporate. All you have to do is email them through the PetSmart website. Don’t even have to pick up the phone or anything! 😉
