Stella and Chewy’s Stop-Sale Order and Potential Dog Food Recall

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Recall Has Been Updated
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July 2, 2015 — The Maryland Department of Agriculture has issued a stop sale order on Stella and Chewy’s freeze dried chicken patties dog food, which has tested positive for Listeria monocytogenes.

The lot number is: 111-15. The bags will have a use by date of April 23, 2016.

Stella and Chewy's Logo

About Listeria

Listeria is not only dangerous to dogs, it can also be deadly to small children, the elderly and those with auto immune disorders.

Consumers who have unopened bags of this dog food are urged to keep it sealed, away from people and to throw it away.

Those who have opened bags of this dog food are urged to use disposable gloves, place them in double plastic bags, seal it and throw it away.

MDA has notified all distributors and a number of stores known to sell the product.

The listeria was identified by the U.S. Food and Drug Administration which is undertaking a surveillance of raw pet food. The FDA notified the state today.

Stop-Sale Order
or Dog Food Recall?

As of this writing, we’ve been unable to determine whether or not Stella and Chewy’s has actually issued a recall for this product.1

We would expect the U.S. Food and Drug Administration to be considering the issue of an official bulletin regarding this important event momentarily.

We continue to monitor this ongoing situation.

In any case, we do recommend dog owners pay close attention to this developing story.

What to Do?

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

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  1. As of 3:15 pm ET, July, 3, 2015
  • jolie

    Howdy…so I’m wondering if freeze-dried dog food can be harmful. Sounds like from this article it is…I thought the HPP and drying out part of it kills the bacteria?

  • Elizabeth Grandis

    Thank you! I’ve seen this issue picked up on their Facebook site by a couple of people. Unfortunately, as time goes on the chain gets buried. I see they are still responding with their “environmental testing” verbiage. It stands to reason that if there was some sort of protocol breakdown, machinery malfunction, compromised sanitation, the problem might not be limited to one batch as they claim. It stands to reason that they would be trying to reassure customers and maintain their reputation by simply testing batches prior and after. The fact that they are not doing so, and maintaining the credo that testing the environment is all that is required by law, is terribly disturbing. It appears that they are receiving very bad counsel on numerous levels. I suspect people are getting their own testing done by independent labs and will be reporting, not to mention the screenings that are being done by veterinarians. This information may give us some personal guidance although, unless the evidence is absolutely unassailable (virtually impossible), may not impact the company or its practices in any viable manner.

  • Sadie

    I posted it on their wall. Thanks!

  • Elizabeth Grandis

    I am not on Facebook. I am hoping that enough people will read this site and approach the company directly in the hope that the company will rethink their actions. I also hope that the FDA will continue to test further.

  • Sadie

    What? Makes me so angry. Please post this to their Facebook page comments. I’m outraged.

  • Dori

    I certainly would C4C, definitely.

  • Crazy4cats

    wheeew, I haven’t fed my dogs’ the S&C freeze-dried samples that I got last week. I’m going to throw them out!

  • Dori

    Another great reason why I’ve never liked Stella & Chewy’s and don’t feed it. They are not handling this Stop Order and “voluntary” recall well at all. As a company they should be testing more than just their facility if they want to at least give the illusion that the care of the animals that eat their food is their primary concern. Apparently it’s not.

  • Elizabeth Grandis

    Finally heard from S&C after frequent attempts to contact. Despite the FDA’s finding of Listeria in a batch, the company is choosing NOT to conduct independent testing of ALL of their other batches and products for Listeria. Instead they are choosing to only investigate/test their environment. Their carefully worded website and Facebook postings IMPLY that they are testing the food but this is not the case. They will admit the limitations of their follow up testing only if asked directly. Other batches can be affected, but we will not know unless an individual chooses to test independently.

  • My two pups ate the Duck freeze dried treats. The older one (4 years) had a really gassy and upset tummy that kept waking her up. My then 5 month old puppy (now 6 months) began to vomit 2 hours after consumption. He threw up twice that night and then 4 times in one day a day later. He stopped eating and he was really lethargic. Once the vomiting stopped, he had a lot of mucous in his stool for almost a week (he was taken to the vet to be monitored). I wonder if there was some cross contamination or if this was just a mere coincidence? This happened about 2-3 weeks ago. My niece had originally bought them for her dog but he broke out in hives. She gave me the treats and thought nothing of it because her dog has liver issues and sometimes breaks out when he eats things. Then all of this happened to my two pups…

  • Debra H

    Thanks for the warning. We feed this and I very concerned. What lot number was it Cheryl?

  • cheryl

    If you use the Frozen Patties of Duck Duck Goose in the 6lb bags.
    Please break up & smush between your fingers before feeding to your dog. Both large & very tiny pieces of white sharp & jagged edges of plastic were found in my bags, at first I thought it was egg shell
    but it was not. I notified Stella the first week of June hoping they
    would place a warning on their web site but the never did.

  • Crazy4dogs

    Y/W! I guess I’m glad my dogs are too big to feed Stella & Chewy’s or any freeze dried like those 🙂
    On a different note, Bravo had a recall last yearish on their frozen raw. I had purchased some in a different protein source. I called the company and was assured mine were safe(my dogs ate them and we had no issues), and got a lot of coupons sent to me. 🙂

  • Dog_Obsessed

    Thanks C4D!

  • Crazy4dogs

    Stella & Chewy’s FB page says the retailers will definitely refund on the recalled lots. Link:

    https://www.facebook.com/stellaandchewys

  • Dog_Obsessed

    Lol!

  • Crazy4cats

    That’s even a better suggestion. However it doesn’t rhyme! LOL!

  • Dog_Obsessed

    The store you bought it from may refund you for it. No guarantees, but it’s worth a shot!

  • Sadie

    Thanks Lori. One of my four dogs became sick too. He was retching, gagging and unable to sleep well. It was almost as if he had acid reflux. The vet ran many tests and found nothing. I switched to a quality canned food and he is better. I do hope Rosie gets well soon. Please update us when you know.

  • Lori Houston Hicks

    We had just finished a bag of the Surf & Turf, so we don’t have that lot number. The new bag, of which she hasn’t eaten much of, has lot #123-15. I bought it through an Amazon seller, Quidsi Retail LLC
    I read up on the listeria symptoms, they don’t really seem to match up with Rosie’s symptoms. We do have her on a liver supplement with milk thistle – Denamarin. And several antibiotics, just in case it comes back as an infection. I just wish the biopsy results weren’t going to take so long.

  • Tami

    Thanks, you’re right… They Are our babies!

  • Crazy4cats

    If in doubt…Throw it out!

  • Tami

    I have raw frozen venison…. I should stop that too… Right…

  • Jeff Griffith

    Same thing happened to our little one while we were feeding a “High Quality” kibble, We switched to raw and a good milk thistle suppliment and saved her life…
    (Her liver damage has since reversed) We stopped using S&C’s after learning a bit more about the high ash content in their food. So hard to be sure these days.

  • Deborah Sofia

    The lab results only test for E-Coli and Salmonella

  • Jeff Griffith

    Personally, I would. Our Yorkie has become deathly ill 2 times in her young life by bad foods that weren’t recalled at the time…

  • Amber Lung

    Yes, but they only test for e-coli and salmonella…..Listeria is not included in those tests

  • Sandy Smith

    If you go to their website you can type in your lot number and see the lab results. Hope that helps.

  • Barbara

    I sent them an email yesterday requesting further information about there food, still no response. Listeria is very serious and they need to inform their customers immediately!

  • Emilie

    I wonder about the freeze dry cat food also.

  • bebexiu

    I have lot # 109-15 exp. 04-23-2016 freeze dried beef, its alot closer than yours. So far they are doing fine. But now I’m really afraid to continue feeding them. I will probably hold off on it.

  • Sadie

    jenn there’s no telling what other foods have been contaminated that weren’t tested.

  • D.j. Speaks

    As our raw..nothing tested on any of them !! All anecdotal hype from manufactures. Look out for a lot more of these recalls and they are hella more deadly than kibble recalls because they are more virulant.

  • Sadie

    I agree Jenn. I hope your baby gets well.

  • Sadie

    I have several bags of raw in my fridge and I have no desire to feed them this now. I don’t care if they are saying it’s just chicken freeze dried. Why take a chance..

  • Sadie

    What is your bag of surf and turf’s lot number? We have the same food. Thanks.

  • Jenn

    It’s not a recall. It’s a stop sell. And there’s a product coming from the manufacturing plant with Listeria. My dog got sick from a product very close to that lot. I’d take caution.

  • Jenn

    I would take caution. My dog got sick while eating the freeze dried rabbit with lot code 106-15 Use by 04-19-2016. That’s a lot closer to the “contaminated product” than your lot, Pat. But still. I would take caution while things are up in the air so to speak

  • Jenn

    My dog got SUPER sick a few weeks ago while eating the Rabbit Freeze dried patties. My lot code is 106-15 with an expiration date of April 19, 2016. That’s too close given how sick my dog was. Liquid explosive diarrhea, vomiting, and progressing to bloody diarrhea. about a week and a half later my 6 year old son and I both got sick throwing up.

  • Teserra

    “chicken patties” only

  • Teserra

    “Patties”

  • Teserra

    Stella and Chewy’s “freeze dried chicken patties dog food” is the recalled product.

  • Chien

    DOes anyone know if this applies to chicken meal mixer also or no..? Thanks..

  • Jennifer McCowen

    This is just for the lot number listed above.

  • Pat Weber

    I did but they didn’t call back yet, thanks

  • Safierdrgn

    You can always call the company and ask.

  • Pat Weber

    I just bought & fed a new bag of Chicken lot #136-15, 5-19-16, not the lot mentioned, should I stop feeding as well?

  • Jennifer McCowen

    This is for the 15oz bag of freeze dried chicken only.

  • Lori Houston Hicks

    I wonder if this will expand to include surf and turf. My baby is suddenly struck with massive liver damage. Waiting for biopsy results, which probably won’t be back before she dies,

  • Safierdrgn

    It says the chicken. You’re ok

  • bebexiu

    Is that only just chicken. I’m feeding my kids beef right now and still have 1lb unopened bag left. Is it ok?

  • John

    Read the alert, it gives you the info.

  • Fer Falchi

    I have used this before, so how do I know if my dog ate this thing???