Pro-Pet Dog Food Recall

Share

February 5, 2014 – Pro-Pet LLC of St. Marys, Ohio has announced a voluntary recall of a limited number of dry dog and cat foods for possible Salmonella contamination.

Pro-Pet LogoAccording to the FDA, a single field test indicated products manufactured during a two-day period and on the same line of production may have the potential to contain the bacteria.

There have been no reports of illness related to this product to date.

What’s Being Recalled?

The three affected brands include:

  • Hubbard Life
  • Joy Combo
  • QC Plus

Pro-Pet Dog Food Recall Lot Numbers

No other products or lot numbers are affected by this recall.

Where Were the Products Distributed?

These products were distributed through select stores, distributors and on-line retailers in:

  • Arizona
  • California
  • Colorado
  • Connecticut
  • Florida
  • Georgia
  • Iowa
  • Illinois
  • Indiana
  • Kentucky
  • Massachusetts
  • Michigan
  • Minnesota
  • Montana
  • North Carolina
  • North Dakota
  • Nebraska
  • New Jersey
  • New Mexico
  • New York
  • Ohio
  • Pennsylvania
  • South Dakota
  • Tennessee
  • Texas
  • Virginia
  • Washington
  • Wisconsin
  • West Virginia

About Salmonella

Salmonella can affect animals eating the product, and there is a risk to humans from handling contaminated products.

People handling contaminated dry pet food can become infected with Salmonella, especially if they have not thoroughly washed their hands after having contact with surfaces exposed to this product.

Healthy people infected with Salmonella should monitor themselves for the following symptoms: nausea, vomiting, diarrhea, abdominal cramping and fever.

Rarely, Salmonella can result in more serious ailments including arterial infections, endocarditis, arthritis, muscle pain, eye irritation and urinary tract symptoms.

Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may exhibit decreased appetite, fever and abdominal pain. If left untreated, pets may be lethargic and have diarrhea or bloody diarrhea, fever and vomiting.

Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

What to Do?

Customers should immediately discontinue use of any recalled product.

For more information, customers can contact the Pro-Pet customer service line at 888-765-4190. Representatives will be available Monday through Friday 8 am to 5 pm CT.

You can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Get Critical Dog Food Recall Alerts
Delivered to You by Email

Get dog food recall alerts delivered right to your Inbox the moment we become aware of them. Subscribe to The Dog Food Advisor’s Dog Food Recall Alert email notification list now. There is no cost for this service.

  • Nikki V

    Propylene glycol became an alternative to ethylene glycol in some antifreeze BECAUSE dogs have been known to lap up (and die from) spilled antifreeze. PG is much less dangerous than EG. Research suggests that pharmaceutical grade PG is safe in controlled amounts. The main problem is that since the FDA classifies it in the GRAS (generally recognized as safe) category, it is not well-regulated as a food (and also cosmetic, for us humans) ingredient. Higher doses can cause problems, so I think it’s worth being on the safe side and just avoiding it if possible. But to be clear, the amounts used in most foods are unlikely to cause harm.

    One thing to consider is that most pet foods with propylene glycol have plenty of other questionable, or even dangerous, ingredients. It might be one thing to use as a litmus test for quality! 🙂

  • Patina Hooten

    Our golden retriever puppy is on this food (breeder recommended) and for
    the past 6 months has had all kinds of GI/intestinal issues. We have
    spent $$$$$ with vet visits, fecal tests, meds, etc. trying to determine
    the cause. Overall he acts fine, is growing, has normal energy, etc.,
    but after the recall was announced we called Pro Pet to let them know
    our situation. The customer service gal was RUDE! Since soft stool
    continued on and off we recently took a sample in for testing and sure
    enough he tested positive for Salmonella. Ugh! I have called the company
    and left a message and to date, no response. We are in the midst of a
    food switch and hope this helps. We have wanted to get him off this
    food for months, but due to the recommendations from our vets, we kept
    him on it. (since MANY factors were involved only wanted to change one
    thing at a time….at early on this food “worked” for him and his
    system). Do food manufacturers usually compensate consumers for damages
    in a case like this? The “possibly contaminated” food was purchased and
    CONSUMED last summer/fall so was well gone BEFORE they ever issued the
    recall. We are beyond frustrated and stressed out over this situation
    and hoping that our puppy is now well on his way to a clean and healthy
    system.

  • Dagarcia

    Unfortunately pet food recalls happen more frequently than we think. There’s an app I personally recommend to keep track of product recalls like these. It’s called Recalls Pro (www.recallspro.com)

  • JewelEyedGamerGirl

    Perhaps it was a misunderstanding and he wanted to make sure that the dog didn’t end up with a roughage-free diet? Whole grains can provide dietary fiber, but there are other ways, certainly.

  • JewelEyedGamerGirl

    Oh, fantastic. I saw that on a Reader’s Digest article and thought it was awesome. <3

  • Pattyvaughn

    No one minds. We’ve posted elsewhere about Balanceit before.

  • JewelEyedGamerGirl

    Check out this website. it’ll help you create recipes that give your dog what he needs. I posted it above too, I hope no one minds. https://secure.balanceit.com/

  • JewelEyedGamerGirl

    Check this out. It’s a website that helps you plan balanced meals you can cook at home for your cat or dog to make sure their nutritional needs (there are even options to limit options to those that are okay for pets with special dietary needs) are met. I read about it on a Reader’s Digest article about things your vet wants you to know. https://secure.balanceit.com/

  • For beginners, using a premix would be the easiest. You just add meat and oil. Some premixes are Urban Wolf, Grandma Lucy’s, The Honest Kitchen and See Spot Live Longer and Sojo’s. Dogaware.com has a great homemade diet section as well. I use “Real Food for Healthy Dogs and Cats” by Karen Becker. It has raw and cooked recipes, bone-in and boneless and a vitamin recipe and has great info in general.

  • eq620

    Oh, and the fruits and veges are a food called Sojos. It is dehydrated and you have to add water to it to rehydrate it. Thanks again.

  • eq620

    Thank you for the heads up, Betsy. I’m not sure what all my husband puts in their food, but I will definitely ask him about the oils and things. Thank you so much for your input. Have a wonderful day tomorrow.

  • Betsy Greer

    Hi eq 620,

    That’s awesome that you cook for your dogs. You and your husband are obviously are very loving pet guardians.

    However, there is something you should consider. If your dog’s diet is primarily brown rice with raw vegetables and cooked meats, that is a very unbalanced diet to feed for an extended period of time and could actually be doing more harm than good. Are you adding any oils, such as fish or coconut oil? What about a vitamin / mineral supplement?

    Dogs don’t have a nutritional requirement for carbs so the rice should be the least of your recipe and’s

  • eq620

    I am so happy that my husband cooks for our dogs and we don’t give them but a very small amount of kibble. Most of their diet consists of brown rice, raw veges and turkey or chicken (cooked of course).

    I get so irritated when I am at the store and see someone buying Purina or Old Roy for their dog. Do they even realize what they are giving their best friend?

    Okay, I’ll not get on a soap box. I hope you all love your best friend and care for him/her well.

  • Susan Drechsler

    dafThis site is highly nmanipulatedb.When you say someting against their favorate companies for instance Nature Logic or orijin then you find yoru posts eather

    officially deletedn or magically dissappeared a few days later. Only the devotees posts will remain.When you say someting about

    their nheigh proteinn diets who are proven nwrong then they will bullyn,flag,nblock and ndelete you in order to

    promote their subversivenn angenda.i have to write this way otherwise I end up in nspamn.They misrepresentedb the bstudies

    and then when you point out the ndangers their own nstudies have shown they will delete your posts making up stories.

    They construe textbooks for instance claiming the textbooks state you can give 40 or 50% knprotein to a senior dog

    while they say 28% max. then they use nstudies sponsored by pharmacytical companies or purina to falsely substantiate their claims.

    when you point out the flawsn then your posts will dissappearn. Nshawnna will lie pretty much about anything to

    promote her 50% nprotein dietnn. For instance falsely claiming her dog is not on medication or those dogs would not live very long

    while it would not be unusual if the dog is still alive. Then she keeps contradicting herself how much knprotein she feeds

    depending on the arguments.check out the web under nscammn about more information.

    100s of people have been nbulliedn and blockedn on here. Vetsn get regularly blockedn and their posts deletedn. Mnike the ndentist

    is not an expert yet him among the devoteesnn without any credentials make so many false claims but think they know it all.

    Please don’t buy into their highnnnproteinn meatmnn based dietn it is all not nessessarly superior, also don’t believe their

    exchagerated claims on lentils,ngluten,nntomatoes,nraw food etc.

    Buyer Beware!

  • adfa

    ddedddThis site is highly nmanipulatedb.When you say someting against their favorate companies for instance Nature Logic or orijin then you find yoru posts eather

    officially deletedn or magically dissappeared a few days later. Only the devotees posts will remain.When you say someting about

    their nheigh proteinn diets who are proven nwrong then they will bullyn,flag,nblock and ndelete you in order to

    promote their subversivenn angenda.i have to write this way otherwise I end up in nspamn.They misrepresentedb the bstudies

    and then when you point out the ndangers their own nstudies have shown they will delete your posts making up stories.

    They construe textbooks for instance claiming the textbooks state you can give 40 or 50% knprotein to a senior dog

    while they say 28% max. then they use nstudies sponsored by pharmacytical companies or purina to falsely substantiate their claims.

    when you point out the flawsn then your posts will dissappearn. Nshawnna will lie pretty much about anything to

    promote her 50% nprotein dietnn. For instance falsely claiming her dog is not on medication or those dogs would not live very long

    while it would not be unusual if the dog is still alive. Then she keeps contradicting herself how much knprotein she feeds

    depending on the arguments.check out the web under nscammn about more information.

    100s of people have been nbulliedn and blockedn on here. Vetsn get regularly blockedn and their posts deletedn. Mnike the ndentist

    is not an expert yet him among the devoteesnn without any credentials make so many false claims but think they know it all.

    Please don’t buy into their highnnnproteinn meatmnn based dietn it is all not nessessarly superior, also don’t believe their

    exchagerated claims on lentils,ngluten,nntomatoes,nraw food etc.

    Buyer Beware!

  • Deborah Hathaway

    Thanks, Mike!

  • Cate

    He probably sells grain based food !

  • Cate

    Those are terrible ingredients. they could be very harmful to an animal.

  • Not sure, Deborah. The FDA did not include any information about Canada in its bulletin. You may wish to contact the company itself. Wish I could be more help.

  • Thanks for your suggestion. On a recall, we typically include an image of the actual product. However, in this particular case, there are three different brands produced by the same manufacturer.

    So, we couldn’t easily include an appropriate image for use in this news story. Thanks again for your suggestion.

  • Crazy4cats

    Correct, not pro-plan.

  • Bette-Ann Libin

    Please consider images of actual products..names are quite similar these days! Not Pro-Plan correct?

  • Ursula

    They nmanipulate tjis nsitea

  • Ursula

    They chlie and hcjeat amd hdeleate

  • Pattyvaughn

    How silly is that. What possible scientific reason could there be for dogs to need grain? Nothing needs grain, except possibly some kind of bird with a very narrow niche, and I doubt even that. Start searching for a new vet.

  • Dee

    Kidney failure is a side effect of propylene glycol . If u have noticed lots of dogs and cats suffer from kidney problem all of a sudden . BHA AND BHT sre major cancer causeers. That is why people are told to stay away from processed meats . Cancer is almost epidemic now days in dogs. Anything petro related is bad in food , water and contact . All tne killer diseases are going rampant for a reason.

  • Shawna

    It’s unfortunate that some vets, like yours, are not better educated when it comes to dog and cat nutrition. Not only are grains not “needed” in the diet but dogs and cats don’t need carbohydrates of any kind. That is not to say that they don’t supply some benefit, simply saying they are not needed.

    If interested, the following data supports my comment.

    In the AAFCO nutrient profiles there is a minimum amount of fat and protein required for a food to be complete and balanced but no such thing for carbs. There can be zero carbs in the food (as in some canned foods) and the food can still be AAFCO complete and balanced compliant. http://www.peteducation.com/article.cfm?c=2+1659&aid=662

    Purina Research Report
    “Dietary carbohydrates are not required by
    normal, healthy cats and dogs with two possible exceptions. Reproducing bitches may need some carbohydrate in order to produce and nurse healthy puppies, although even this is in question.1-3 Hardworking dogs, such as hunting dogs and sled dogs, may benefit from carbohydrates after exercise to help restore muscle glycogen.” http://www.purinavets.eu/PDFs/ResearchReport_vol8-issue2.pdf

    There is more data like this from Waltham and other reliable sources if interested.

  • m g

    Propylene glycol is poison ….plan and simple it is a petroleum chemical and animals as well as people should not be ingesting it Or even using soap or shampoo that contains it …..it is highly toxic so yes throw them away !!!! Check labels and do not purchase products where the companies are purposefully poisoning us or our babies

  • Gina

    Our vet said dogs need grain and he highly suggested we do not use a ‘grain-free’ diet ever!

  • Paul Hertz

    De*icer for planes is not propylene glycol, its too expensive. Its ethylene glycol. Google both of them and be sure to look at the quality of the sources.

  • Paul Hertz

    Ethylene Glycol is antifreeze. Propylene glycol is food grade in many products for humans made in the USA.

  • Jemster
  • Deborah Hathaway

    Did any of this product ship to Canada? If so, which provinces?

  • Jemster

    Good for you….and your dog Al!!!! I bake beef/pork roasts, chicken, liver and beef heart for mine. Cube it up and freeze 10% of daily diet should be offal. I also give daily fish oil, vitamins and probiotics. Do not ever give cooked bones! Small raw bones are fine. Eggs and cheese small quantities are good too.

  • Jemster

    Geez Louise Peter…propylene glycol is antifreeze!!!! Stop feeding these and throw them away!!!!!

  • will

    Propylene Glycol is used as anti freeze and de-icer for planes

  • Will

    Is this the same plant that makes Blue Buffalo?

  • Gerty

    4mike is a cscam who put me in spa5m

  • Gill

    The animal wellness Natural cook book for Dogs By Suzi Beber Some oroceeds go to The Smiling Blue Skies Cancer Fund. Lovely recipes that my dogs are enjoying..an inexpensive book around 15$

  • Gerty

    6patty is no funh with her gun7

  • Gerty

    5mike is a liar 8pants on fire5

  • Gerty

    4shawnana is a 5liarliar pants5on firea

  • Gerty

    4mari is a b4itch and awi5tch

  • Gerty

    5mikes a liar1liar pants4on fire4

  • Gerty

    5miker is a skunk who put me in the trunk

  • Gerty

    2maryinlk mo2cks arpund the 6clock

  • Guest

    .

  • Dog Lover

    “Food Pets Die For” by Ann Martin (2008) includes some good recipes to cook for dogs. The author also discloses the horrors of the pet food industry. Glad I read it, although what I found out is pretty disturbing…

  • JT Gould

    Dr. Becker has great info… In case you all didnt know I add coconut oil to their food and will spoon it out like it is peanut butter and they love it! Dr Becker has some info on it on how good it is for not only our dogs but us 2 legged people too!

  • CurtQuayle

    The three affected brands include:
    Hubbard Life
    Joy Combo
    QC Plus

    Does this mean there are more than just these three?

  • Peter B.

    I have been giving Lean Treats to my dog for several years without any problems. They are made by Nutrisentials “A Henry Schein Co”. The bag lists the ingredients with the following chemicals: glycerin, propylene glycol, phosphoric acid, potassium sorbate, BHA and iron oxide. It seems to me that is a lot of petro-chemicals. Has anyone had any problems with these treats?

  • Bea

    Ok good news about TopChews chicken jerky fillets I bought at Costco and distributed by Tyson Pet Products. Bag said real American Chicken. I did what that gentleman said so I called them, just got off the phone. She told me they have there own chicken farms to produce these treats. I asked her a couple of times if they outsource any of their process to China or any other country. She told me no they don’t they process everything here in the USA and don’t use anything from China or any other country. I also asked her about another product I bought at our pet store called True Chews 100% real chicken which is another product they make. Same answer. So now I feel good about these two.

  • Tully B

    I’m afraid there is no political will on the part of our legislators to protect our pets. They put warning labels on hammers, but don’t required them for dangerous products/practices from China.

  • Cyndi

    Good for you! and your dog! 2 books that are highly recommended by the regulars on here are Dr Karen Becker’s book “Real Food for Healthy Dogs and Cats” and Steve Brown’s book “Unlocking the Canine Ancestral Diet.”

  • Al

    I recently decided to cook my dog’s food. Any suggestions what and how to prepare. So far its been chicken and mixed vegetables which he loves both.

  • sharonbk55

    The FDA allows chicken to be processed in China as long as the chickens are raised in the USA. Buyer beware!

  • sharonbk55

    I had my dog on Wellness Dog food for years, he did great. The last bag I bought for my dog he couldn’t keep down, poor guy threw up every time he ate. I became aware by the complaints online that he wasn’t alone. Wellness had changed something in their formula. I had him checked by our vet, and the only conclusion was it had to be the dog food. He now eats Taste of the Wild and he is doing great, no further problems!

  • Janet Stratman

    I love Costco, however they did have a dog food recall. Vendors supply so much to manufacturing. Sorry about your sheltie!

  • iggy montreal

    I also make my dog’s food using human grade meats and vegetables. I can better control the ingredients and give her 75% meat to 25% vegetable ration. Kibble is Taste of the Wild, a reputable brand… but one never knows. So far my dog, at 7 years old, is very healthy, and I don’t find it that much more expensive to make her food… but bottom line is her health. I hope we are all doing the best for our companions & that no dogs are seriously affected by this recall.

  • Mercedes

    no that I recall we been usin science diet for years and never had a problem! we feed ours advanced fitness by science diet!!

  • Natalie Perline-Norman

    My dog eats 75% home made food and 25% Wellness Dog food. A little more costly but worth it for the health of my pup.
    Like they say: ‘pay now or pay later.’ For her sake, I’ll pay now.

  • Bea

    Thank you I had never thought that was a possibility. I just assumed like everyone else that if made in the USA then it was Ok. My sheltie loves those chicken treats. Well it came from China now this was about 5yrs ago, he got liver damage and is now on milk thistle for the rest of his life plus he needs to get his blood checked every 6 months. I bought a bag recently from Costco that says made in the USA I’ll have to call them.

  • Maiya

    Thank you so much for keeping us updated on these unfortunate recalls. Hope no one’s babies fall ill.

  • Lauren

    Exactly. Pay now, or pay later with your dog’s deteriorating health and vet bills!

  • Jodi

    To whom it may concern. Has there been any recalls on Hills Science diet adault healthy mobility. Or on any Hills Science diet.

  • Janet Stratman

    To the person that said they never feed their dogs anything made in China, to have the ingredients come from China, but the food is “made” in the USA does not have to be listed on the label. I advise people to research where all the ingredients come from that go into their beloved dog and cat food, call the company and ask! If they do not know or claim they do not know switch brands!

  • JT Gould

    I am so glad that I feed my 4 dogs human grade food. It is a little more expensive, but a lot cheaper than the many thousands of dollars it could cost if your pet get sick.

  • Luis

    Hope everyones dog or cat is safe and does not become ill