July 26, 2013 — Arthur Dogswell LLC has today announced it is voluntarily withdrawing certain Dogswell and Catswell brand duck or chicken jerky treats with a “Best Before” date of January 28th, 2015 (or any earlier date).
The vast majority of these products were distributed via retail stores and mail order companies before March 1st, 2013.
These products may contain trace amounts of an antibiotic residue that has not been approved for use in the United States.
According to a letter posted by Dogswell, the affected jerky treats were made in China.
There is no evidence that products containing trace amounts of this antibiotic pose a health risk for pets or humans.
The company is taking this action after learning this week that the New York State Department of Agriculture and Markets (NYSDAM) found trace amounts of the additive during a routine product sampling.
Antibiotics are commonly used, both in the USA and other markets, when raising animals fit for human consumption. And the antibiotic in question is accepted for use in poultry in other parts of the world.
What’s Being Recalled?
The withdrawn products include Chicken Breast and Duck Breast jerky marketed under the following brand names:
- Happy Heart
- Happy Hips
- Mellow Mut
- Shape Up
- Veggie Life
The affected products contain a “Best Before” (or earlier) date of January 28th, 2015. No other products are affected.
Additionally, Chicken Breast and Duck Breast jerky products with a “Best Before” date of January 29th, 2015 and later have been fully tested for these antibiotics and are not affected.
The “Best Before” date can be found stamped in black ink on the back of the package on the bottom right hand side.
According to company spokesperson, Brad Armistead…
“We encourage our customers to reach out to us with any questions about this withdrawal.
“It is important for consumers to know that all Dogswell and Catswell products remaining on the market are safe for dogs and cats to consume and enjoy as directed.
“Since January, the company has been using state-of-the-art testing procedures to ensure that our chicken and duck products do not contain these unapproved antibiotics.”
What to Do?
In the event a consumer is in possession of any of the affected products, he or she should contact Dogswell to arrange for a full refund by calling 1-888-559-8833 from 8 AM to 5 PM PT, Monday through Friday.
You can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to http://www.fda.gov/petfoodcomplaints.
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