Diamond Dog Food Recall Expanded

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April 26, 2012 — Diamond Pet Foods has announced the company is expanding its dog food recall to include one production run of Chicken Soup for the Pet Lover’s Soul Adult Light Formula dry dog food.
Logo for Diamond Pet Foods

Apparently, one bag of the product has tested positive for Salmonella bacteria.

The recall has now been confirmed in a news release posted by the Food and Drug Administration.

The recall of four production codes of Chicken Soup for the Pet Lover’s Soul Adult Light Formula is being conducted as a precautionary measure.

No dog illnesses have been reported.

What Products Are Affected

Details of Diamond Dog Food Recall

Distributed in These Ten States

Chicken Soup for the Pet Lover’s Soul Adult Light Formula dry dog food is manufactured by Diamond Pet Foods and was distributed in Florida, Kentucky, Massachusetts, Michigan, New York, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia.

And these same agents may have further distributed the product to other states, through pet food channels.

The company is working directly with distributors and retailers who carry these products to remove them from the supply chain.

The company goes on to warn:

Pets with Salmonella infections may have decreased appetite, fever and abdominal pain. If left untreated, pets may be lethargic and have diarrhea or bloody diarrhea, fever and vomiting. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

Individuals handling dry pet food can become infected with Salmonella, especially if they have not thoroughly washed their hands after having contact with surfaces exposed to this product. Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.

According to the Centers for Disease Control, people who are more likely to be affected by Salmonella include infants, children younger than 5 years old, organ transplant patients, people with HIV/AIDS and people receiving treatment for cancer.

What to Do

Consumers who have purchased Chicken Soup for the Pet Lover’s Soul Adult Light Formula dry dog food with these production codes and best before dates should discard the product.

For more information about this recall, consumers should contact Diamond Pet Foods at 800-442-0402.

Or visit www.chickensoupforthepetloverssoul.com/information.

You can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

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  • Brenda

    I am so confused about dog food!  It shouldn’t be this confusing to find a decent dog food that doesn’t make our furbabys sick!

  • http://pulse.yahoo.com/_GSOBHVQFH3QWCQ5KPZ37X7U33Y Me!

    I had switched from my grocery store brand to Chicken Soup, which was highly recommended… When I first started hearing about the recalls from this plant, I immediately stopped buying it. What good is spending all this money on natural, holistiic dog food when it has salmonella?

  • Jcostin

    Was it dog food related?

  • DogMom

    My dog went to the ER after eating from a new bag of this and it wasn’t on the list either. No more Diamond foods in this house.

  • Ann604502000

    We fed the regular Diamond feed, high protien and had sick dogs.  They did not include the product number that we had in their recall……  They will have to concede though…..we have half a bag left that made the dogs sick!

  • melissa

    doglover-

    Dogs are almost always immune to salmonella? Really..so all these owners reporting their dogs are sick must be imagining it? Doubtful. Even though dogs digestion tracts do contain salmonella and most of the time they can handle it, when the amount ingested is excessive or  prolonged, they most certaintly can get ill from it. Dogs who are raw fed are, imo, more likely to follow your “rule of thumb”, but many are getting sick and owners should be concerned.

  • doglover

    To Tigris,

    This site, the best of all dog food analysis sites, imo, only gives Diamond brand a TWO star rating, not a 4star rating.
    it is NOT great dog food, recall or not.

    But, many great dog foods did get swept up in this recall.  I still think ChickenSoup, TOTW, Solid Gold, and Wellness are great dog foods.

    but, plain ol Diamond dog food, not at all.  shiver.

    (not sure this comment will still be here, mine keep getting deleted, but i have no idea why)
      but, maybe you will see my reply in time.

  • doglover

    I feed my dog CS dog food, and he is also extremely healthy and strong, too.  He was too weak to walk when i first rescued him, and now, he can run like the wind and has a lovely coat and muscles.

    I do not plan to quit CS dog food because one bag tested positive for Salmonella———–  
    So do your raw eggs that you feed to dogs, too.

    No big deal, so long as the human washes their hands afterwards.  Dogs are almost always immune to salmonella. 

    Will you now stop buying raw eggs, too?  It’s same thing.  Just wash your hands after handing your dog a raw egg.

    I will continue on CS dog food, 
    because if i only buy a dog food which have never ever had a recall, i’d be choosing from a pretty short list of dog foods.

    CS is still hard to beat for the price, and lists 4 meats on top of list (hard to find)
    and has
     no corn,
    no soy
    no wheat
    no cheap filler
    no byproducts
    no cellulose
    no poisonous preservatives
    no horrible ingredients,
    does have probiotics, omega6s, and plenty of meat.

    I will continue to feed CS to my dog.  
    Even human food has recalls at times, too, especially our produce.
    Keeping 100% of all germs at bay
    for 100% of the time
    can be hard to do.   Doesn’t mean CS, TOTW, Candidae, and Wellness are not great dog food, imo.

    Now, plain Diamond Dog food, i don’t think much of THAT brand, but, several quality dog foods were impacted by this recall. 

  • Camiar22

    Mrchewy.com

    I’m getting Drogo’s acana through there. In the promo box enter LEET3501 you should get more money off

  • lablover

    I was just going to switch my 15 month old lab over to TOTW as Acana and Orijen are not carried near where I live :(

  • bowwow11

    jillian is so correct. due to cancer i live on canned liquid food. people should try it for a week…..it’s supposedly nutritionally sound and i am still alive, but my energy level and stamina are not like they would be if i could eat fresh foods and veggies. that’s what it’s like for your dog. plus no dog food can stand alone, it should always be supplemented with a quality vitamin. nothing against the foods, but they lose alot in the processing.

  • bowwow11

    if you are looking for a good food made under strict supervision try easy-raw by onlynaturalpet.we’ve been slowly changing over our whole kennel and love it!!!!   ONE OF OUR DOGS FINALLY HAD A NORMAL URINALYSIS FOR THE FIRST TIME IN HIS LIFE! i also highly reccommend their super vitamin and hemp oil supplements. try them you won’t regret it.

  • bowwow11

    TOTW IS NOW ON A RECALL

  • bowwow11

    as a rule vets get very little education in nutrition and foods. you are better off going with a homeopathic vet and follow the recommendations from publications like the whole dog journal and consult with knowledgeable people like those who run the farmacy(strictly for animals)

  • Marie

    Isn’t that a GOOD thing? Shows that they’re trying to improve? How is that….BAD?

  • Julier_ca

    Yes

  • Mandi Bear

    I have bought bj’s berkley and Jensen chicken and rice dog food for 2 years and loved it until I just bought a new bag mid april and my dog got severe diarrhea from it! I have contacted bj’s and they are getting back to me. 

  • Janethill1942

    Vets only tell you that because they all get a kickback from the company. they sign them up in vet school.  it is NOT a good food. mostly grains and fillers.

  • notagain

    Natural Balance has a recall because they are made by Diamond BUT they also have their own lab testing done and I was told no bags were tested positive for salmonella. 
    They had a mandated recall from the FDA due to being produced by Diamond.  I feel better that they do extra testing but still worried about anything coming from Diamond.  Does anyone have a recommendation…my TOTW and Diamond Naturals were on the recall list and now we have to start with something completely new.

  • Prefer to remain private

    oh wait, my mistake.  they’re hiring at all three plants for three Quality Control Techs.http://www.diamondpetfoodcareers.com/jobs/

  • Prefer to remain private

    Diamond is hiring a Quality Control Technician.  Imagine that.
    http://www.diamondpetfoodcareers.com/jobs/?Action=19

  • kathy

    jillian are you sure about what you are saying even a vet will tell you science diet is a good dog food,thats what i was told to feed my dog but i feed her something different,because its cheaper

  • kathy

    thank you for sharing that i didnt know that,im going to check my dogs dog food and see if thats in it

  • kathy

    i woul;d like to know if this is in ontario canada too

  • Jan_Mom2Cavs

    Unless they know something others don’t yet, as far as I know TOTW has not been recalled.  I think that production from the SC Diamond plant has been suspended for all foods made there.  Hmmm…. 

  • Peter B

    Does anyone know if this is related to TOTW (Taste of the Wild) pet food being removed from store shelves? We went to a Pet Valu store today (in Ontario, Can.), and they told us that TOTW had been removed from their shelves due to salmonella as well. I believe that Diamond Pet Foods is one of the producers of TOTW.

  • Robert

     http://www.dogfoodadvisor.com/….  – Here is a review of the BJ’s food.  It had been made by Mars in 2008, (I called them at first to verify it wasn’t made by Mars).  What i put up was the response I got from the new manufacturer, Global One Pet, who was given to me by BJ’s customer service.  The only reason I recommend it I had been using Wellness but it was to expensive.  I tried Kirkland and my dogs were a complete mess.  Someone recommended the BJ’s so I made calls before trying it and as I said my dogs are doing great on it vs. Kirkland!

  • Robert

     Melissa it’s up on this site.   Here is a link it’s made a by company called GlobalOne Pet http://www.dogfoodadvisor.com/dog-food-reviews/berkley-jensen/.  As I said when I called BJ’s I was refered to GlobalOne Pet and when I spoke with them they are small family run company.  As I said I saw a huge difference with my pets when i used this vs. Kirkland. 

  • furbabymama

    This is really upsetting to me as I have always raved about Chicken Soup for the dog lovers soul. I have been feeding my dogs the canned food for over a year now and they have been thriving on it. My poodle will be 17 in June!! It has always had a five star rating for nutrition and quality ingredients and it was perfect for me as far as being affordable. I have 10 dogs so this was the perfect food…so disappointed now I have to find another food for my babies.

  • kim

    Diamond has had a few recalls.If anyone really wants to know the truth always check dogfoodadvisor,They have a very long list of all the dog foods and the ones with recalls.I use to feed Diamond until about 5-6 years ago they had a lot of dogs die from their food..never again for me.

  • Dog Person

    this is so true – about cusomer service because the ‘little guys’ do actually care about my pets and their health & that is the main reason I will not shop in the big box stores. My Local Store cares & keeps me informed.

  • Dog Person

    Yes it should be noted, but also it should be noted that the recall had nothing to do with the ingred list so therefore it is not the quality of the food that is in question here but the radiation of the food that caused the problem. The question is, did Champion know this was going to happen? Just wondering out-loud!!!!

  • melissa

    Aimee-

    No one is saying they knew or did not know. My point is, irradiation of foods importing to Australia is the norm. And, IMO, both the country itself as well as champion should have been aware of the consequences of such treatment.  I do not consider the ouside actions of one country to be the same as a  recall generated by a company due to “in house” contaminants..

    If anything, I would have pointed out that the Grasslands was stopped at the US border last year for the potential of salmonella : )

  • melissa

     Addie-

    We will have to agree to disagree on this, but I think your own words say exactly what my point is-

    they have been performing irradiation on fruits, herbs and other pet foods for some time?

    For them, its the normal practice.

  • ForTheLoveOfMyPets

    I second your comment!!

  • ForTheLoveOfMyPets

    FYI take a look at Science Diets ingredient list – LOTS of filler and in most cases, BHA &/or BHT (carcinagenics-cancer causing) just thought you should know.

  • LoveMyPets

    very well said & SO TRUE

  • LoveMyPets

    I totally agree with you

  • LoveMyPets

    so very true Greed just Greed

  • aimee

    To Addie and Melissa,

    Regarding the Champion foods recall as I understand it Champion foods knew about and signed off as allowing their food to be irradiated upon import.

    When the recall occurred I did a bit of searching and found that it has been known for years that irradiation of cat food leads to paralysis. This was originally reported in the 60′s or 70′s ( I don’t remember the exact dates of the first report I read on it) when irradiation of cat food was used for research cats.

    IMHO it was up to Champion to be familiar with the available research on the effects of irradiation on cat food before signing off on it.

  • Jillian Blesser

    It’s mostly the preservatives used and the meat quality going into kibble that cause the problem.  Raw meat is always best.  The more organic the better.

  • Jillian Blesser

    Science Diet is a terrible dog food.  The ingredients themselves are pretty good but the nutrition is not suitable for a canine of any kind.  It would be like drinking meal replacement shakes 3 times/day everyday for a human.  It would keep you alive but just because mathmatically the percentages of nutrients work doesn’t mean at all that it is biologically appropriate.

  • Addie

    Oh, and I’m not saying I support irradiation in anyway, but Australia isn’t the only country doing it, so it seems unfair to pick on them for this practice. 

  • Addie

    Australia has a mandatory irradiation law, so I don’t see how Champion was not aware of that? Australia is an island, so if pests or disease are brought over, it spreads easily and can quickly become a huge concern. These laws have been in place for years, so why would they be lifted for one dog food company when they have been performing irradiation on fruits, herbs and other pet foods for some time? I don’t see how a major importation detail like that was overlooked completely by Champion.  And if they were aware, why didn’t they test the safety of the product first? I guess we will have to agree to disagree because I cannot fathom how it was not Champion’s fault. 

  • LabsRawesome

     Looks like Salmonella happens a lot, with all different manufacturers. http://www.humanesociety.org/animals/resources/facts/pet_food_safety.html

  • LabsRawesome
  • LabsRawesome

     melissa, looks like your right. Berkley & Jensen’s was recalled in 2008 for Salmonella.

  • melissa

     If memory is serving correctly, last thing I heard was that it was made by Mars Co, and some was recalled in 2008 for salmonella.

  • LabsRawesome

     BINGO!

  • melissa

    Ahh.. he must mean the Berkley and Jenson brand-

  • LabsRawesome
  • LabsRawesome

     Hey melissa, I think it’s BJ’s warehouse’s house brand, kinda like Costco’s Kirkland. We do not have BJ’s in my area though.

  • melissa

    Robert-

    I do not know of a food called BJ’s Holistic-Is there a brand name to go with it?

  • melissa

     Hi Addie-

    I think there is a vast difference between contaminants in a dog food(manufacturer fault) and the government of a certain country electing to radiate food upon import. Don’t get me wrong, it was a horrific occurrence for every one involved, but I think responsibility does not lie with just Champion for this.  In my opinion, the Australian government has just as much responsibility for this-by requiring and choosing to do this procedure, I would have thought that they would have deemed it safe.

  • Camiar22

    Science Diet is SO bad – keep her on it for now, but PLEASE search for a better product.

  • Sgturner777

    Here’s a link to see the list of pet food recalls (per the FDA) http://www.accessdata.fda.gov/scripts/newpetfoodrecalls/PetFoodRecallProductsList2009.pdf
    Bile appears to be current through Jan 2011. A review of the list will reveal which manufacturers have experienced the most recalls

  • LabsRawesome

     Hi Joaquin, CJ foods makes Blue Buffalo.

  • Bob K

     Robert Corsol – Seriously – Do you have any proof to any of your claims about Diamond?

  • Joaquin

    doesn’t diamond make Blue Buffalo?

  • Joaquin

    doesn’t diamond make Blue Buffalo?

  • Robert Corsol

    Seriously…how many times does it need to be pointed out that EVERYTHING Diamond makes is way cheaper than anything else with a comprable ingredient deck … guess why…cheaper versions of Chicken with no peroxide value testing etc… not to mention apparently cheap and lacking QC.   I’ve said this here before and I’ll say it again… Try the BJ’s Holistic Dog Food.  I had massive issues with Kirkland and 0 with the BJ’s food.  It’s $19.99 for 16lbs and when I asked they told me the chicken is PV tested to 10MEQ/KG of fat meaning..the same level as human chicken.  I asked about Salmonella and they told me they hold the sealed bags and then test for Salmonella…

    It’s a really good product.

  • Addie

    I’m aware melissa, but how Champion didn’t research customs of a country they were shipping product to is beyond me. I was simply pointing out that they have in fact had a recall, unlike what fortheloveofmypets was saying. I still think Orijen and Acana are great foods, but when someone asks what companies haven’t had recalls, Champion should not make the list. Just because it happened in a different country doesn’t make the dead and sick cats any less noteworthy in my book. 

  • Newark1106

    just got 2 35lb bag   thank GOD i still had bags i use for garbage  1 was a hit but i mixed 2 together. I wonder if they refund $  or a free bag coupon

  • Sissy Dixon

    This brand was our alternative to Blue Buffalo since we have one
    that has allergies but they have had so many recalls here lately, guess it’s back
    to Blue Buffalo for us

  • SmackWater Kennels

    My female Lab got sick a few weeks ago. I feed her Lamb and Rice light and called Diamond to see if this was included in the recall. They claimed it wasnt but my dog refused to eat it anymore. Instead of argueing with them, I dumped the thirty pound bag and went out and bought Science Diet. This is strike two with Diamond for me. I dont want strike three to be a dead dog.

  • Wendy

    I agree totally about REAL raw feeding.  I will never go back to kibble ever and I wish more people would consider switching to REAL FOOD instead of another kibble brand.  We have to be the change we want to see in the world and the only way to stop the big corporations from making and selling their garbage is to STOP BUYING IT.  Hit them in their bottom line, that might make some change happen.

  • Catmagick76

    I have used Diamond or Premium Edge food for all of my dogs for the last 15yrs and have never had an issue. In fact they are the only foods my Shiba Inu will eat, and no food production goes without some issue at some point. I seem to remember a multi brand recall several years ago due to contamitated meat from china being used, and thankfully due to my use of Diamond foods i didnt worry.  

  • Doglover45

    Diamond has taken short cuts for years. This shows everyone what the SC plant is really like. I hate it for the industry, but running a dirty plant has caught them again.

  • Dog Food Ninja

    No doubt. We check dates about every month and put coupons on anything closer than 4 months.

  • melissa

     Snookums-

    What does that tell us? 13 is young for most dogs to die at imo.

  • Bob K

     Dog Food Ninja – All stores and mfgs need good inventory management processes.  I read dates on many products I buy.  It is amazing what you often see.  

  • melissa

    Addie-

    that was because Australia choose to irradiate the food upon import.

  • Mollielover

    I work for a distributor that sells some Diamond products.  I’ve been feeding their Lamb and Rice product without problems.  I don’t know how far the problem stretches, but we are on a stop sale for most of what we carry..and are not sure when we will be able to get more in or be able to sell any.  Of course, one of our competitors that the Owners are real buddy-buddy with the owner of Diamond, is shipping almost everything they can!

  • Dog Food Ninja

    I work in a smaller store, and we have foods get close to date sometimes. It just happens. We DO have far better service than the big stores though. =)

  • Slamaxx

    I lost a lot of good dogs feeding them Diamond dog food,with all kinds of proof they denied my claim,If you love your animal I’d find a new food. I’ll never give them another dollor. Rich……mfers.

  • Bob K

     Quickenings02 – You are one of the few that believe that.  While you might get a little better customer service in a small store, what they sell in the bag is the same stuff as the big stores get.  Since they do not buy in volume often they stock limited inventory and formulas of  product and you still have to watch the product dates just as a large store. 

  • Psucenterfielder

    I fed taste of the wild for 2 years and thought it was great before my 2 dogs got sick. I called Diamond and they acted like it couldn’t be their fault. I went to a local store and the owner introduced me to Dog Food Advisor and convinced me to switch to Earthborn Holistic Grain Free last year. Its a 5 star product on this site and he also let me know that its a family owned American company without the recall issues of Diamond. I have never seen my dogs look better and its the same price as the Diamond product I was buying. I will never buy a Diamond product again.

  • Herman

    Not true! I feed foods from Midwestern Pet Foods. No recalls and Earthborn is by fa the best food on the market that doesn’t cost $50 or more

  • Dog Food Ninja

    Quickenings02, while I agree with most of what you’re saying here, please have a look at the protein myth articles on this website. There is no reason a large breed dog should have a problem with protein. Dogs are primarily carnivors in the wild, and wolves (a very large breed indeed!) Eat a diet that is almost all protein and fat. There is no “essential carbohydrate” for dogs (or people!) And the only bonus of fruits and veggies for a dog is the micro nutrients minerals and vitamins. But when large amounts of calories are coming from carbs, that’s a sign that the food is less natural for a dog, and more profitable for the company… =)

  • http://www.dfwpugs.com/ sandy

    Dead, Diseased, Dying prior to slaugher, and Disabled.

  • Snookums4

    Please forgive me but I have never heard of the fouir D’s.  I guess I missed something.  Can you please explain to me??  thanks!

  • Snookums4

    I happen to meet a guy who had lived on a ranch all his life.  Needless to say his dog got raw meat everyday. He told me one time he tried to feed his dog the ‘store’ dog food and his dog would not eat it…and I believe he told em his dog was over 13 years old when he passed on…Now what does that tell us..

  • Quickenings02

    Wendy, Ive been feeding REAL raw for about 5 yrs. My dogs have never looked better, their coats are soft, their health is outrageous, and since on the raw my older dogs get no more fatty tumors or the small pea size bumps. The ingredients in kibble changes once its cooked. My dogs CANNOT have lamb or beef kibble they scratch and chew their feet, but when I give them raw they have no problem.   ps I go to my butcher for my meats..,.

  • Quickenings02

    Dear Bob, Ive been doing food research for alot of years, usually when one product is tainted its just a matter of time before the truth comes out and admitting to all the brands in these plants is a drop out their pockets so they won’t tell you unless they are force to do so. Go to “Consumer complaints and type in your brand or any other brand of food and wait til you see what comes up.   example: consumer complaints on blue buffalo dog food.” and so on just add the spicific brand.  Blue had 23 pages of animals getting sick and petco and petsmart doesn’t pull it off the shelves either.Thats why I avoid the chains of petstore, and go to a small business petstore,they are on top of things and do pull from the shelves.and don’t get me started on kirkland and cosco brands, holy CRAP!!!!!

  • Addie

    ForTheLoveOfMyPets- Champion or “Orijen” had a huge recall in Australia a few years back. This article is biased, but facts are facts 
    http://www.wherearethepetfoodchampions.com/web/Orijen_Recall.html

  • Quickenings02

    Yes the four D’s not many people know about these things. People think that cause PURINA(garbage ) all of their varities,have been around so long that it must be good. Maybe read an ingredient panel once in a while and remember NOW its all about getting PROFIT, they don’t care about anyone’s dogs and cats,   Its nice to see someone who feels the same as me.

  • Quickenings02

    I AGREE with you 100%.

  • Julia Priest

    And they tell us feeding raw is dangerous. Ha. Never had a sick dog on raw food.

  • Quickenings02

    Just make sure you mention most large breeds cannot handle a high protein and their ears usually get affected Fromm has been around a really long time and yes always been clean, but again mention some dogs may have a reaction to the fruits and veggies, most likely the fruit…Acana not familiar to me.  

  • Quickenings02

    Dear Anon, I agree with you so much…Ive told people for years exactly what your saying and very few listen. They say they can’t afford better foods, but do they know when they’re animals get sick on the food for the few dollars they save,they’ll bve shoveling out oh maybe 2000.00 to now save their dogs ..was it worth the few dollars they were too cheap to spend on their (family members) their dogs and cats. and if they loose their pets and can’t afford a cremation do they know where their pets bodies just might end up,Diamond plant has had so many issues over the years I wouldn’t trust them at all ever.Thanks for your wise words.

  • Anon

    from wikipedia:

    Canidae Pet FoodCostco’s Kirkland SignatureSolid Gold Health Products for PetsDick Van Patten’s Natural Balance Pet FoodsKirkland Signature Nature’s Domain (Available only at Costco)Taste of the Wild Pet FoodsChicken Soup for the Pet Lover’s Soul4Health (Available only at Tractor Supply Company)NutraGold Super Premium Holistic Formulas

  • kim

    What about dog food samples distributed in states like Kentucky?

  • Anon

    One more thing Diamond, don’t think it isn’t crystal clear when your employees are on these msg boards cheerleading your brands.  It’s obvious, and you’re not fooling anyone.  

  • Anon

    Diamond is lying in these press releases which is all I need to know in terms of credibility.  Go to the facebook consumer comments for Taste of the Wild (another label under Diamond that was pulled for several days last wk) and you will see with your own eyes that people & dogs have been sick for weeks.  Same with fb comments on Dog Food Advisor.  Not one reported illness & only 1 contaminated bag?  LYING!  They lied to me on the phone when I called & lied in email.  Trust yourself.  Trust your dog’s behavior.  

    There are 3 different plants in the US: South Carolina, Missouri & CA.  From what I’ve gathered in my research, all ~10 labels are made in each of these 3 plants and there has pretty clearly been cross contamination of salmonella among brands.  Regardless of how many times they lie to consumers, there is a salmonella contamination problem and pets are sick.  If the store you bought your food from doesn’t refund your $, Diamond will. 

    Take a stool sample to your vet for diagnosis.  Call your pet food store & inform them.  Diamond actually had the nerve to tell me to throw the food out and buy a new bag.  I’m never buying another product from any Diamond label for the rest of my life.  Mike Sagman- THANK YOU so much for what you do.  The hero of the month in my world.  Where do you get your information before everyone else?  

  • LabsRawesome

    The bottom line is potentially harmful bacteria reside in your pet’s
    GI tract whether you feed raw foods or the processed stuff. In other
    words, your pet is already ‘contaminated’ with Salmonella.
    Dogs and cats are built to handle bacterial loads from food that
    would cause significant illness in you or me. Your pet’s body is well
    equipped to deal with heavy doses of familiar and strange bacteria
    because nature built him to catch, kill and immediately consume his
    prey.
    Your dog’s or cat’s stomach is highly acidic, with a pH range of
    1-2.5. Nothing much can survive that acidic environment – it exists to
    keep your pet safe from potentially contaminated raw meat and other
    consumables.
    In addition to the acid, dogs and cats also naturally produce a
    tremendous amount of bile. Bile is both anti-parasitic and
    anti-pathogenic. So if something potentially harmful isn’t entirely
    neutralized by stomach acid, the bile is a secondary defense. And your
    pet’s powerful pancreatic enzymes also help break down and digest food.

  • ForTheLoveOfMyPets

    they also make Performatrin (Pet Valu’s own brand)

  • ForTheLoveOfMyPets

    I think they closed down the plant – that doesn’t sound like a normal recall to me!!

  • Sleepy48

     I would think its Salmonella, if they tested for it.  Low quality food in itself doesn’t cause a bacterial infection.  Hopefully all the meat products in the dog food are deceased.

  • ForTheLoveOfMyPets

    Only 2 out there – Fromm & Orijen/Acana (great foods & great companies)

  • Bob K

      ForTheLoveOfMyPets – Where do get your misinformation from?  Sources please?

  • ForTheLoveOfMyPets

    and Performatrin – Pet Valu’s own.

  • ForTheLoveOfMyPets

    look at their history – how many recalls they have already had. and BTW ‘History Repeats Itself’

  • ForTheLoveOfMyPets

    they refer to it as ‘salmonella’ but it is just plain ‘food poisoning’ from all the ‘lowest quality ingredients’ they can find. The 4 D’s  -  dying, diseased, decomposing, deceased. This is where they get their little bit of meat from so it is bound to happen sooner or later and then they just call it salmonella.

  • Bob K

    Is Diamond playing games?  First we get the Lamb and Rice recall for Diamond Natural.  Now there is also a recall for Chicken Soup for the dog lovers soul, which contains no lamb.  So what has the Salmonella? 

  • Wendy

    I’m in no way condoning the kibble manufacturers, but isn’t salmonella found in even the best raw meat diets?  I am under the impression that most dogs can handle salmonella and E coli because of their stomach acid.  I haven’t fed kibble in at least 2 years and since switching to raw I don’t think a day goes by that I don’t worry a bit about salmonella in their food.

  • LabsRawesome

     This is an article by Dr. Karen Becker.Salmonella and Your Pet
    The second most frequently asked question I get about raw meat diets is, ‘What about salmonella?’
    The most important thing to understand about salmonella or any other
    potentially pathogenic bacteria is that contamination absolutely does
    occur. It’s a fact of life.
    Salmonella is the reason for most recalls of dry pet foods (and human foods as well). When a salmonella outbreak occurs, there has been contamination in the food chain.
    The word Salmonella is used to describe over 1,800 serovars (species)
    of gram-negative bacteria. This bacteria lives in many species of
    mammals. The most common bacteria riding around in your dog or cat is
    Salmonella typhimurium.
    I want to quote from an article titled Campylobacter and Salmonella-Associated Diarrhea in Dogs and Cats: When Do I Treat? It was written by Stanley L. Marks, BVSc, PhD, DACVIM (Internal Medicine, Oncology), DACVN, Davis, CA, for the Veterinary Information Network (VIN):
    “The clinical significance of bacteria such as clostridium and
    salmonella causing diarrhea or illness in dogs and cats is clouded by
    the existence of many of these organisms as normal constituents of the
    indigenous intestinal flora. The primary enteropathogenic bacteria most
    commonly incriminating in canine and feline diarrhea is Clostridium
    perfringens, Clostridium difficile, Campylobacter, and Salmonella.

    Veterinarians are faced with a quandary when attempting to
    diagnose small animals with suspected bacterial-associated diarrhea
    because the isolation rates of these pathogenic bacteria are similar in
    diarrheic and non-diarrheic animals, and because the incidence of
    bacterial-associated diarrhea is extremely variable.  Salmonella species
    are commonly isolated from both healthy and hospitalized dogs and
    cats.”

    What this is saying, in a nutshell, is dogs and cats naturally have
    some Salmonella in their GI tracts much of the time – it’s not some
    unknown foreign invader but rather one their bodies are familiar with.
    If you’re familiar with reptiles, the situations are similar. Reptiles are known to naturally harbor Salmonella in their GI tracts.
    In an article written by Rhea V. Morgan DVM, DACVIM, DACVO for the
    VIN, the doctor asserts the following about illness resulting from
    salmonella:
    “Factors that increase the likelihood of clinical disease from
    Salmonella include the age of the animal, poor nutrition, the presence
    of cancer or neoplasia, and other concurrent diseases and stress, as
    well as the administration of antibiotics, chemotherapy or
    glucocorticoids [which are steroids].”

    The bottom line is potentially harmful bacteria reside in your pet’s
    GI tract whether you feed raw foods or the processed stuff. In other
    words, your pet is already ‘contaminated’ with Salmonella.
    Dogs and cats are built to handle bacterial loads from food that
    would cause significant illness in you or me. Your pet’s body is well
    equipped to deal with heavy doses of familiar and strange bacteria
    because nature built him to catch, kill and immediately consume his
    prey.
    Your dog’s or cat’s stomach is highly acidic, with a pH range of
    1-2.5. Nothing much can survive that acidic environment – it exists to
    keep your pet safe from potentially contaminated raw meat and other
    consumables.
    In addition to the acid, dogs and cats also naturally produce a
    tremendous amount of bile. Bile is both anti-parasitic and
    anti-pathogenic. So if something potentially harmful isn’t entirely
    neutralized by stomach acid, the bile is a secondary defense. And your
    pet’s powerful pancreatic enzymes also help break down and digest food.

  • Horsefarm

    HI, Im feeding my dogs LIfes Abundance health food for dogs, and they have never had a recall. They use human grade ingredients… so they are really healthy and safe.

  • Bob K

     Joe -  Where do you get your information that, “they found one bag with Salmonella  and pulled the whole run”  they shutdown all shipments from the plant, that is pretty serious since the plant produces tons of kibble daily and a huge loss for the company and lack of product for retailers who sell Diamond products.    What about the 151 quality checks Diamond brag about?    Way to go?  Hardly !!  – more like Shame on them for not following the 151 quality checks they brag about or perhaps then need another 151 to check the first 151.

  • Bob K

     Stephen – Please provide proof that Diamond Pet had a “failure to follow government regs.”   I think you are stretching it a bit.

  • Bob K

     Leon – Diamond Natural is one of the least expensive 4 star rated foods around.  Of course Diamond will want proof that you actually have the Diamond Natural food that has been recalled.  If they sent checks out to everyone just by saying – ,”Hey – I bought a bag of the of food that was recalled send me a check”  they would go broke.    A little proof, bag label, receipt etc…. goes a long way. 

  • http://DogFoodAdvisor.com/ Mike Sagman

    Hi Tigris_nl,

    I can understand your concern. However, I’ve never found any scientific study that proves (human or pet) food recalls can be predictive of future events.

    To understand why it’s impossible for anyone to be able to forecast a recall, be sure to read my article, “The Problem with Dog Food Reviews“.

    Hope this helps.

  • Jan_Mom2Cavs

    I’m sure if you have the bag with the lot number that was recalled you could ask them to reimburse you, of course.  I’m not associated with Diamond so I don’t know if they’d be agreeable to that.  All you can do is try.  I’m not saying what they are doing is “right”, just   common with big companies, I think.

  • http://profile.yahoo.com/DHVTVAZK5ILFYGZFQAX6WU5NNA Edge

    Don’t forget they make Taste of the Wild as well….

  • Leon Barbee

    I must be different than most dog owners in that I keep the bag in the plastic container as a matter of course.  I have a plastic container that will hold 50 lbs, but most dog food bags are only 33-35 lbs, so it fits easily inside.  Seems to me that if I gave them the details along with a copy of the code from the bag would do it, but I just didn’t see anything in the recall that stated this.   All I saw was “throw it away”…. which would mean no record of the bag which in turn would mean “how do I prove it it was from the bad batch?”    I’m not interested in semantics, it just seems to me that they would offer that information along with the recall, since the dog food is rather expensive.   

  • Amanda

    Diamond also manufactures Premium Edge dog food.

  • Marie

    Let me know what food you choose, cause I’d sure be interested in recall-free brands!

  • Marie

    I think they tell you to throw the food away for your own safety, as you have a possible (slim, but possible ) chance of getting sick. And they likely haven’t mentioned vet reimbursement yet because there aren’t, according to this article, any reports of dogs contracting salmonella from the foods. As for reimbursement for the food, yeah, I was surprised they didn’t mention that either.

  • Matad_2003

    This company keeps having recalls. I’ve taken my dogs off their food and will keep it that way!

  • Jan_Mom2Cavs

    I’m sure if you can “prove” your dog got sick from Diamond’s food and have documentation stating it as fact they would indeed do something to rectify the situation, such as reimbursing vet costs, food costs, etc.  The key word is “prove”.  Most people don’t even keep the bags the food comes in.  Dogs can get into things that the owner is unaware of, as well, that might make them sick.

  • Ddelvecchio

    This recall information is vital to all pet owners and the site should be commended for notifying people of potential contaminated pet food.

  • Leon Barbee

    So why isn’t Diamond offering to reimburse those owners who bought this dog food?  The only instructions I saw was destroy what you have… no where is mentioned to contact Diamond about being reimbursed for the food being thrown away, nothing about offering to help offset the vet experiences if a dog gets sick from eating their food…   sounds to me like “buyer beware” and “too bad your dog got sick”   

  • Castawaypawsrescue

    Other big brands have recalls for much worse issues then this and at least they are voluntarily removing from shelves and alerting customers BEFORE any reported ilnesses.  heck that is better then tylenol does

  • Jan_Mom2Cavs

    Mike S. will reply, if he likes, but the ratings on this site are done on the ingredient panel alone.  So, yes, Diamond Naturals (I’m assuming this is what you’re talking about) would be a 4 Star.  

  • Russ

     ask *who* makes it. Sorry.

  • Nortonstoc

    My dog started eating Chicken Soup as a puppy, he is now 16 months old. About two and half weeks ago he was having bouts of throwing up. I couldn’t figure out why cause he is an indoor dog so I knew he hadn’t got into anything. I heard about the Diamond recall for another dogfood so I was concerned cause I knew Chicken Soup is also one of their foods. I went to Discount Pets and they were out of the Chicken soup for the dog lovers soul. I asked the girl why they were out and I knew about the other recall, she told me that they were restructing their plant in SC cause business had grown, I had a feeling she was lieing. I bought Avo and he’s doing good and likes it.I won’t buy anything else from Diamond.

  • Russ

     Diamond is one of the largest dry food pet manufactures around (that’s how they stay in business, as people were asking above). They private label lots of food for Costco (Nature’s Domain, Kirkland) 4 Health for TSC, Natural Balance, Canidae, Solid Gold etc. If you aren’t sure call the # on your bag and ask how makes it. It’s pretty simple.

  • Russ

     LoveMyPets,
    Good for you! Your customers must appreciate that. Please remember this would also include Canidae, Felidae, Natural Balance, Solid Gold, Taste of the Wild, and Chicken Soup. There are others that Diamond makes, like Kirkland, but usually independents don’t have them anyway. Best of luck!

  • Tigris_nl

    yet it gets a 4 star rating ON THIS SITE???????

  • Jan_Mom2Cavs

    This is very admirable of you.  However, please be aware that Diamond makes food for other brands, like Solid Gold, some Natural Balance, Canidae and some others I can’t remember.  So, I would think you wouldn’t want to carry these brands either.

  • Jules

    Do they make pet food under any other brand name?

  • rement

    I just bought this and am now finished with anything made by them, period.

  • LoveMyPets

    Diamond Pet Foods is FAMOUS for this kind of crap & like JT said “how they are staying in business is scary” I own a store & WILL NOT carry any of their lines (just for this reason)

  • http://profile.yahoo.com/ELIER2RG52NPQLOYGNQTHR3FGA spalum

    Hi Mike,

    Thank you so much for the update!

  • JT Gould

    I wouldnt buy any products from this company… how they are staying in business is scary. 

  • Stephen Kendall

    This SC Plant has had repeated violations over the years. This is not new at all, many dogs were killed several years ago because of poor policies and failure to follow government regs.

  • http://www.facebook.com/profile.php?id=100000207278861 Joe Milot

    they found one bag with 
    Salmonella  and pulled the whole run   way to go  lets keep pets safe…