[Bill M]

I’m not sure where a BBB rating of Chewy is relevant. First, Chewy is a seller… not a creator of dog food. They have nothing to do with the design of the product itself. Any complaints of the contents of the product should go to RC… not Chewy. Second, it’s unfortunately not an uncommon practice for businesses to remove posts and reviews they do not agree with. So ratings on a company site is always subject to bias… and this would have no bearing on their BBB score whatsoever. So where does the BBB score of Chewy have any relevance?