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Dogs and Dog Houses
Please scroll down to find the question below that best describes the reason you’d like to contact us. Then click on it for help.

Contact Us About Editor's Choice

To create a custom profile image that will appear next to your name anytime you post a comment on our website, you’ll need to set up your own custom gravatar – also known as a globally recognized avatar.

Your custom gravatar is linked to your email address. So, it will allow you to use the same profile image on any website on the Internet that’s been gravatar enabled.

To create your free gravatar, simply visit the gravatar website. Be sure to watch the short video there. It will explain what a gravatar is and how you can create your own.


Whenever you log in, be sure you click the “Editor’s Choice” link in the red navigation bar at the top of any page on our website.

You must also use your username (not your email address) and your most current password whenever you sign in.

If you continue to have trouble, please contact Member Support and describe your problem in detail. We’ll do our best to help.


The answer to most questions about Editor’s Choice can be found on our Frequently Asked Questions page.

To ask questions about your subscription not addressed on our FAQ page, please contact Member Support.


To cancel your subscription, simply log in to your Editor’s Choice home page and click on “Edit Your Membership”. Then, click on “Cancel Your Membership”.

You must cancel your membership before you request a refund.

After you cancel, you must contact Member Support if you need to request a refund. Depending upon your bank, please allow up to 7 business days for any amount due to appear on your credit card.

Warning! If you cancel your membership, you’ll no longer receive critical email alerts whenever important recipe changes occur.


If you’ve lost your password, simply click this link and enter the email address you used to create your membership.

We’ll immediately send you a new one. You can then log in and change your password to anything you’d like.



Questions Related to Recalls

Due to anti-spam laws, you’ll need to join our automated system yourself.

Please visit our dog food recall alerts sign-up page and enter your primary email address. Then, follow the simple online instructions to verify your desire to be notified.

You’ll be sent an email that contains a special confirmation link. You will not receive any dog food recall alerts until you click that link to activate your subscription.


Since our Recall Alert System is completely automated and also regulated by anti-spam law, we’re unable to change your email address for you.

However, at the bottom of any alert you receive from us, you should see a link that says, “Change Subscriber Options”. Click on that link and change your email address yourself.

Or if you’re unable to find a previous email alert from us still inside your inbox, you can simply visit our sign up page and register again using your new email address.


Dog food recalls occur on a random basis. So, we keep a list of all US and Canadian events going back to October 2009.

You can view this list by clicking the Recalls link located in the red navigation bar at the top of every page on our website. We are not aware of any other recall if you don’t see it on our list.


If you haven’t received an email alert from us for a while, it could be because there haven’t been any recent recalls to report. Or they may be getting trapped in your spam filter.

Recall events are random and occur on an irregular basis. So, we keep a list of all recalls going back to October 2009 posted on our website.

You can view this list by clicking the Recalls link located in the red navigation bar at the top of every page on our website. We are not aware of any other events that have not been included on our list.

If you still believe you’re having a problem receiving recall alerts, please contact Guest Support. Be sure to include the actual email address you used when you signed up for our Recall Alerts list.



Make a Suggestion

If there’s a particular dog food you can’t find on our website and you’d like us to review it, please let us know.

However, due to differences in labeling standards, we only review dog foods available within the USA and Canada. So, we cannot review dog foods sold in other countries.

Complete label information for the dog food you are suggesting must be available on a company-operated website.

To suggest a dog food, please complete this short form to help us find the information we need to post a review.


If you have an idea for a new feature you’d like us to add to The Dog Food Advisor website, simply visit our Suggestion Page and complete the contact form provided. We’d love to hear your idea.


If you have an idea for a future article you’d like us to write, simply visit our Suggestion Page and complete the contact form provided. We’d love to hear your idea.



Help and Advice

We truly wish we could take the time to search the hundreds of dog foods on our website to help you find the one product that best meets your pet’s needs.

Unfortunately, this level of personal service is simply not possible.

However, since The Dog Food Advisor is a discussion blog with tens of thousands of daily readers viewing millions of pages each month, you’d most likely benefit more by leaving your questions publicly in the “Add New Comment” box at the end of any article on our website.

Or simply visit our Forum. Either way, others would also be able to share what they know, too.


Unfortunately, since no one on our staff is a licensed veterinarian and due to the biological uniqueness of each pet, it would be inappropriate for us to provide specific health advice.

If your dog has a specific health condition that you believe requires dietary treatment, it would be best for you to refer your question to a qualified vet you trust.

Or if this is not possible and because The Dog Food Advisor is a discussion blog with tens of thousands of daily readers viewing millions of pages each month, you’d most likely benefit more by leaving your questions in the “Add New Comment” box at the end of any article on our website.

You can also visit our Forums. Either way, others would also be able to share what they know, too.



Contact Info for Manufacturers

If you are a pet food company representative, we’d be happy to review your dog food. However, we do not currently review pet treats, cat food or nutritional supplements.

To review your product, all label information must be complete, accurate, up-to-date and published on your company’s website.

For each recipe, please be sure your posted label information is AAFCO compliant and includes:

  1. Ingredient list in comma-separated, text-based format
  2. Guaranteed Analysis (protein, fat, fiber, moisture)
  3. AAFCO Nutritional Adequacy statement

In addition, we must be able to copy and paste the text of your label using a computer mouse. Otherwise, our staff would have to hand-copy each ingredient into our database — a time-consuming and error-prone process. So, photographic images of your label are not acceptable.

To request a review, please visit this page and tell us about your dog food.

Important! We do not accept money, gifts or free samples from pet food companies in exchange for special consideration in the preparation of our reviews or ratings.


If you are a company representative and need to report a change to one of your recipes or product line, please visit this page and provide all requested information.

Important! All label information must be complete, accurate and up-to-date on your company website. For each recipe, please be sure your published label information is AAFCO compliant and includes:

  1. Ingredient list in comma-separated, text-based format
  2. Guaranteed Analysis (protein, fat, fiber, moisture)
  3. AAFCO Nutritional Adequacy statement

In addition, we must be able to copy and paste the text of your label using a computer mouse. Otherwise, our staff would have to hand-copy each ingredient into our database — a time-consuming and error-prone process.

So, photographic images of your label are not acceptable.

In closing, we do not accept money, gifts or samples from pet food companies in exchange for special consideration in the preparation of our reviews or ratings.

To report any change to your products, please complete this form.


It’s never been our intention to willfully misrepresent any product.

So, if you discover a material error in any of our reviews, please be sure to contact our editor. And if we’re in agreement with your point, we’ll gladly correct that error.



Other Questions

Unfortunately, to prevent bias in our reviews and ratings, we cannot accept display advertising on our website.


Unfortunately, at this time, we’re not aware of any website that reliably reviews and rates cat food.

We’re planning to launch Cat Food Advisor in the near future. It’s a huge project to research and write the hundreds of articles and reviews necessary to make that website useful to our readers.

A sign-up form to allow cat lovers to be notified by email as soon as Cat Food Advisor becomes a reality will soon be available on that website.


If you’ve already searched all the questions on this page and still can’t find an answer, please contact Guest Support.