Stratford Care USA, Inc Recalls Omega 3 Supplements Due to Elevated Levels of Vitamin A

March 13, 2023 — Stratford Care USA, Inc is recalling multiple brands of Omega-3 supplements due to potentially elevated levels of vitamin A.

Vitamin A, while essential to a healthy diet, can cause health problems and Vitamin A toxicity if too much is ingested over a long period of time.

What’s Recalled?

Stratford Care USA, Inc Omega-3 supplements for cats and dogs. The white plastic container containing 60 soft gels has a marking on the bottom stating “lot 31133 EXP 04/13/23” and “lot 30837 EXP 10/26/22”.

Stratford Care USA, Inc is solely a distributor of supplements and the product in question was produced by a contract manufacturer and sold to Stratford Care USA, Inc.

The recalled product has been private labeled under various brand names, but you can identify it by using the labels and chart listed below.

No other Stratford USA, Inc products are impacted by this voluntary recall.

What Caused the Recall?

The recall has come after Stratford Care USA, Inc received a single Serious Adverse Event from a sole consumer whose dogs were exhibiting signs of vitamin A toxicity after consuming the product. This is the only Adverse Event to date.

Stratford Care USA, Inc is collaborating with the FDA and taking all necessary steps to remove all products with these lot numbers from the market.

What to do?

The FDA recommends that pet parents immediately stop feeding the affected product to their dogs and discard any remainder in a way that no wildlife or other animals can get to it.

It also recommends that veterinary and other retail partners should remove and discard the recalled product from their inventory.

Consumers are invited to reach out to Stratford Care USA, Inc with any questions or for refunds. You may call 877-498-2002, Monday-Friday, 9 am to 5 pm EST or via email at Adversevents@stratfordrx.com.

Customers who purchased this product directly from Stratford Care USA Inc, can receive a full refund by emailing their information to refunds@stratfordrx.com

Reporting Pet Food Problems

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to the FDA’s “Report a Pet Food Complaint” page.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

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