Northwest Naturals Dog Food Recall | February 2018

February 23, 2018 — Northwest Naturals of Portland, Oregon is recalling its 5-pound frozen Chicken and Salmon pet food chubs because it may be contaminated with Listeria monocytogenes.

What’s Recalled?

Product is packaged in 5-pound frozen chubs labeled Chicken and Salmon Dog Food with a UPC code of 0 87316 38440 6 and a product best buy date code of 15 082218.

No pet or human illnesses have been reported to date.

About Listeria Monocytogenes

Listeria monocytogenes can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Listeria monocytogenes is pathogenic to humans.

Healthy people exposed to Listeria should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea, abdominal cramping, fever.

Listeria monocytogenes can affect animals eating the product.

There is the possibility of risk to humans from handling product that is positive for Listeria monocytogenes especially if they have not thoroughly washed their hands after and if they have made contact with the product or any surfaces exposed to the product.

Where Was It Distributed?

Product was one (1) isolated batch of 94 cases distributed to distributors in the following states and sold thru specialty pet retail stores:

  • California
  • Georgia
  • Michigan
  • Rhode Island
  • Texas
  • Washington

What Caused the Recall

The product passed lab testing on 12-22-2016 and was sold over 1 year ago to distributors listed above, on or before 1-23-2017.

Reports from distributors indicate there is no product at any distributors.

The company was notified on 2-21-2018 by FDA and the Michigan Dept of Agriculture.

Michigan purchased one chub at a Michigan specialty pet store and tested the sample.

The test was negative for E. coli and Salmonella but tested positive for Listeria moncytogenes.

The company tests all batches of products for all pathogens in a positive release program before releasing for shipping.

The company tests over 600 batches of product per week.

The company is a dual jurisdiction facility regulated by USDA-FSIS every day on every shift and FDA.

The company does dual lab testing several times per month matching USDA- FSIS lab samples and comparing results.

What to Do?

Consumers are encouraged to check the lot code on any 5lb frozen Chicken and Salmon chubs.

Any product with the noted lot code should return product to the specialty retailer where purchased for full refund.

Consumers with questions may contact Northwest Naturals at 1-866-637-1872, Monday-Friday, from 8:00am to 4:00 PM PST or visit

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

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